Multi Tech Systems Network Card MR9600 User Manual

MR9600 Controller

User Guide

MR9600 Controller User Guide

P/N 82063604, Revision E

written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and

specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes

from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any

person or organization of such revisions or changes.

Revision

Date

Description

03/31/97 Manual released.

05/27/97 Added T1 and update commands.

11/17/97 Manual revised.

03/01/98 Manual revised to included new controller commands.

11/15/00 Manual revised to include a new module section and revised controller commands.

Multi-Tech, CommPlete, RASExpress, MultiModem, MultiCommManager, and the Multi-Tech logo are

trademarks of Multi-Tech Systems, Inc. Other trademarks and trade names mentioned in this publication

belong to their respective owners.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(763) 785-3500 or (800) 328-9717

U.S. Fax (763) 785-9874

Technical Support (800) 972-2439

Internet Address: http://www.multitech.com

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates,

uses, and can radiate radio frequency energy, and if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause harmful interference, in which case the user will be

required to correct the interference at his own expense.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Important Safety Instructions

Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent

type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s

instructions.

The MR9600 Controller circuit board includes a battery that maintains the MR9600’s setup information

when it is turned off or disconnected from power. The battery can maintain the setup information for

approximately 10 years with no external power, and longer when the MR9600 is turned on and operating

normally. This battery is soldered onto the circuit board and cannot be replaced by the user.

If, for some reason, the MR9600’s battery should fail, please contact Multi-Tech Technical Support at (800)

972-2439 for replacement instructions.

CommPlete Communications Server

iii

CommPlete Communications Server

Table of Contents

1 Introduction.............................................................................................................. 1

Introduction ...................................................................................................................................................... 2

Product Description .......................................................................................................................................... 2

LED Indicators................................................................................................................................................... 2

Card Status LEDs .......................................................................................................................................... 2

Ethernet Status LEDs.................................................................................................................................... 3

Concentrator LEDs ....................................................................................................................................... 4

Connectors......................................................................................................................................................... 4

Specifications..................................................................................................................................................... 5

2 Installation................................................................................................................. 7

Introduction ...................................................................................................................................................... 8

Installation Procedure....................................................................................................................................... 8

Ethernet Cabling................................................................................................................................................ 9

Serial Cabling..................................................................................................................................................... 9

3 Quick Start.............................................................................................................. 11

MR9600 Quick Start..........................................................................................................................................12

Supervisor Console Quick Start........................................................................................................................13

4 Operation.................................................................................................................. 14

Introduction .....................................................................................................................................................15

Security .............................................................................................................................................................15

File System........................................................................................................................................................15

Event Files.........................................................................................................................................................15

SNMP Interface.................................................................................................................................................16

Command Line Interface .................................................................................................................................16

Telnet Interface.................................................................................................................................................17

Web Browser Interface.....................................................................................................................................17

Logging In ....................................................................................................................................................17

Getting Modem Information.......................................................................................................................17

Controlling Modems....................................................................................................................................17

Web Interface Limitations...........................................................................................................................18

FTP Interface ....................................................................................................................................................18

5 Commands.............................................................................................................. 21

Parameter Types...............................................................................................................................................22

Commands Listed by Function ........................................................................................................................23

Commands Listed by Security Level................................................................................................................27

Modules ............................................................................................................................................................30

Command Reference ........................................................................................................................................30

Error Messages .................................................................................................................................................64

CommPlete Communications Server

6 Solving Problems..............................................................................................67

Introduction .....................................................................................................................................................68

MR9600 Diagnostic Tests.................................................................................................................................68

Appendix........................................................................................................................71

Appendix A - Updating the MR9600 Controller Firmware.............................................................................72

Index...................................................................................................................................73

CommPlete Communications Server

1 Introduction

CommPlete Communications Server

MR9600 User Guide

Introduction

This manual describes the field installation and configuration of a Multi-Tech MR9600 Controller

(henceforth, MR9600) into a CommPlete Communications Server CC9600 chassis. This manual also

contains a reference guide to the commands that are used to configure and control the MR9600.

Product Description

The MR9600 is the system controller module for the CommPlete Communications Server. It contains a

built-in Web, FTP, and Telnet server, an embedded SNMP agent, and an Ethernet concentrator module. Its

complete management capabilities allow the CommPlete Communications Server and its segments to be

managed remotely across any TCP/IP network.

LED Indicators

The MR9600 front panel contains the following LED indicators.

•

Card status LEDs 1–16

Ethernet status LEDs 1–4

Ethernet concentrator LEDs

Figure 1. MR9600 Controller front panel.

Card Status LEDs

The lower part of the MR9600’s front panel contains 16 two-color LED indicators, one for each card slot in

the CC9600 chassis. The slots are numbered 1 through 16 from left to right. The LEDs indicate the state of

CommPlete Communications Server

Introduction

the device cards installed in the CC9600 chassis. When the MR9600 is turned on, the lights go through the

following sequence before they act as status indicators for the device cards.

1. The LEDs on the right side turn red and then turn green when the right SIMM passes its memory

test.

2. The LEDs on the left side turn red and then turn green when the left SIMM passes its memory test.

3. The LEDs stay green for about five seconds while the flash boot code waits for a handshake sequence

on the diagnostic serial port.

4. If none is detected (this is normal unless the firmware is being updated through the diagnostic port)

the main controller code starts running and the LEDs are turned off.

5. The LEDs are turned on and off, one at a time, red and green.

6. All LEDs turn green while the system starts up.

7. After the system has started, the LEDs reflect the status of the device cards. Each LED will be in one

of the following states, depending on the device card.

LED Color

Off

Device Card Status

Card not installed.

Green

Red

Card installed and all devices are communicating with the MR9600.

Card installed and none of the devices are communicating with the

MR9600.

Flashing

Red/Green

Card installed and one or two devices are not communicating with the

MR9600.

Ethernet Status LEDs

The lower part of the MR9600 front panel contains four indicators that show the status of the MR9600

Controller’s Ethernet port.

LED Indicator

LI Link Integrity

CS Collision Sense

TX Transmit

Color

Yellow

Red

Indication

On during a good link

On when there is a collision on the Ethernet port

On during Ethernet transmit

On during Ethernet receive

Green

RX Receive

CommPlete Communications Server

MR9600 User Guide

Concentrator LEDs

The upper part of the MR9600 front panel contains 11 status indicators for the Ethernet concentrator.

LED Indicator Indication

UTILIZATION Percentage of bandwidth in use. Each LED that is on represents a 12.5%

increment in use.

CC9600

LAN

On during a valid Ethernet link on the CC9600 port.

On during a valid Ethernet link on the LAN port.

COL

On when there is a packet collision on any of the concentrator’s seven

Ethernet ports.

Connectors

The MR9600 has three connectors that are accessible from the rear of the CC9600 chassis.

Figure 2. MR9600 connectors.

Connector

CC9600

Type

Function

RJ-45

Crossover 10Base-T network connector. The transmit and

receive pairs of wires are swapped so the connector can be

used with a straight-through cable to connect the CommPlete

Communications Server to an external concentrator or to

the LAN connector on another CommPlete Communications

Server.

LAN

RJ-45

Straight-through 10Base-T network connector. Use with a

straight-through cable to connect the CommPlete

Communications Server to a network card in a server, to a

network wall connector, or to the CC9600 connector on

another CommPlete Communications Server.

CONFIG PORT Male DB-9 RS-232C configuration port for MR9600 Controller.

CommPlete Communications Server

Introduction

Specifications

•

Motorola MC68360 25 MHz microprocessor

8 MB of RAM for volatile storage

2 MB of flash memory: 1 MB for program space and 1 MB for nonvolatile file system space

Two RJ-45 10Base-T connectors for connection to a TCP/IP Ethernet network

One male DB-9 RS-232C diagnostic and configuration connector

Sixteen two-color LEDs for quick view of device card status

Four Ethernet status LEDs

Eight Ethernet utilization LEDs

Two Ethernet link indicator LEDs

One Ethernet collision LED

Recessed reset button

Dimensions: 7.3 × 8.9 ×33.0 cm (H × W × D)

2.87 × 3.5 × 13 inches (H × W × D)

•

Weight: 0.45 kg (1.0 lb.)

Operating temperature: 0°–40° C (32°–104° F)

Operating humidity: 0–95%, non-condensing

Power consumption: 4.5 A @ 5 V

Fuse: 7 A on 5 V supply

Limited Warranty: Two years

CommPlete Communications Server

MR9600 User Guide

CommPlete Communications Server

2 Installation

CommPlete Communications Server

MR9600 User Guide

Introduction

This chapter describes how to install the MR9600 Controller into a CommPlete Communication Server

CC9600 chassis. This equipment should only be installed by properly qualified service personnel.

The MR9600 Controller assembly consists of the MR9600 Controller card, an integrated Ethernet

concentrator card, and a common front panel. Figure 3 shows the layout of the MR9600 card without the

concentrator. The MR9600 assembly plugs into bus connectors on the inside of the CC9600 chassis. Three

communications connectors on the concentrator module are accessible from the back of the CC9600

chassis: a DB-9 serial connector for MR9600 diagnostics and configuration, and two Ethernet 10Base-T

connectors for network access.

Test

RAM

Reset

LEDs

RAM

back

panel

config/

debug

port

Connectors

CPU

Flash Memory

Figure 3. MR9600 Controller card. Ethernet concentrator module not shown.

Installation Procedure

1. Unpack the MR9600 assembly from its packaging, and save the packaging for possible future use.

Perform a visual inspection of the MR9600. If you are concerned about the condition of the MR9600,

call Technical Support for instructions.

2. Remove the blank controller panel or previous MR9600 controller from the CC9600 chassis. The

MR9600 is hot-swappable.

3. Holding the MR9600 by its handle and the edges of the bottom panel, place the MR9600 into the

open controller slot of the CC9600. Make sure the edges of the MR9600 card mate properly with the

plastic guides in the CC9600.

4. Slide the MR9600 into the CC9600 chassis until you feel the MR9600’s connectors fit into the bus

connectors at the back of the CC9600.

5. Tighten the MR9600's retaining screws.

6. Turn on the PS9600 power supplies, if they are off.

7. Note the PS9600 LED indicators. If they are not lit, see Chapter 6. If they are lit, proceed with

MultiCommManager operation (Refer to the MultiCommManager User Guide).

Note: A self-test runs each time the CommPlete Communications Server is turned on. Refer to the

MultiCommManager User Guide for more details on the power-on self-test.

CommPlete Communications Server

Hardware Installation

Ethernet Cabling

Two female Ethernet 10Base-T connectors are accessible from the back of the CC9600 chassis. Connect

one of these connectors to the TCP/IP network that the supervisor console is attached to. The supervisor

console is the PC that runs the MultiCommManager software or, optionally, a third-party SNMP manager.

Serial Cabling

Use the 9-pin RS-232 connector on the back of the CC9600 chassis for diagnostics and configuration.

CommPlete Communications Server

MR9600 User Guide

CommPlete Communications Server

3 Quick Start

CommPlete Communications Server

MR9600 User Guide

MR9600 Quick Start

1. Turn off all power to the CommPlete chassis.

2. Using the provided 9-pin null modem cable (PN 45009600), connect a COM port on a PC to the

Config Port connector on the back of the CommPlete chassis. Turn on the PC and run Multi-Tech

MultiExpress, or any standard datacomm program, in direct connect mode. To communicate with

the controller card, use the following settings: 115,200 bps, 8N1, and no flow control.

3. Turn on the power supply or supplies for the CommPlete chassis. If the CommPlete

Communications Server is already on, press the reset button on the MR9600 controller’s front panel

with the end of a paper clip. A message appears that says Welcome to the CommPlete

Communications Server (MR9600).

4. At the username prompt, type supervisor and press ENTER.

5. At the password prompt, type supervisor and press ENTER. The following prompt appears: [0]

A:\ #.

6. Type se (or setenviron) and press ENTER.

7. The following menu appears:

MultiCommManager Environment Setup

1. System Defaults Setup

2. Device Specific Setup

Enter Selection (<1>,2, q, -):

9. Type 1 to set up the system defaults. The settings you create in the System Defaults Setup menus

become the default settings for any new device that is inserted into the CommPlete chassis. In data

entry lines, current defaults are displayed in angle brackets. Press ENTER to accept a default and go

on to the next option or menu.

10. In the System Defaults Setup menu, type 1 to set up network defaults. If required, type the IP

addresses for the default gateway (the local router, if any), subnet mask, and DNS servers; otherwise

leave them set at 0.0.0.0.

11. In the System Defaults Setup menu, type 2 to set up RAS defaults. Be sure to choose the proper

operating system for the RAS. If you are running RASExpress 5.0 or 5.1, be sure to choose option 1

(pre 5.2); if you are running RASExpress 5.2 or later, be sure to choose option 5.

12. In the System Defaults Setup menu, type 3 to set up RAS security defaults. Here you can change the

default administrator password. You will be prompted for primary and secondary server IP

addresses. If you are using local security (RASExpress security, not RADIUS), leave these addresses

set at the 0.0.0.0 default.

13. In the System Defaults Setup menu, type 4 to set up the T1 defaults to match your T1 line. Leave

the transmit level set at -0.0 dB unless you have problems.

14. After completing the system defaults setup, select option 2 in the MultiCommManager

Environment Setup menu to set up the individual devices in the CommPlete. The options that are

most important to set now are the IP addresses for the controller and the IP addresses and operating

system for each RAS. If these are not properly set, you will be unable to remotely configure the

CommPlete.

15. After setting up the CommPlete’s individual devices, save your changes and log out of the controller.

16. Telnet into the RASExpress server.

CommPlete Communications Server

17. Select option 3, Configuration of RASExpress.

18. Select Server Setup and go to the SNMP Agent option.

19. Change Attribute1 Name to public.

Change Attribute2 Name to supervisor.

Change Attribute2 Permission to readwrite.

20. Press ESC a few times to log out of the RASExpress server.

21. Install the MultiCommManager software on your supervisor PC, which must have an Internet

connection. Do not install it to a directory where MultiModemManager software is installed.

22. Open the MultiCommManager Explorer window and select Physical View.

23. Click Add to create in Explorer an IP site for the CommPlete controller and servers. Enter the IP

address of the controller, a unique long name, and a unique three-letter short name. Click OK.

24. Double-click Physical View. You should see your site next to a green “IP.” If the “IP” is gray,

double-check your IP settings. Also, make sure the Read and Write Community settings match how

they are set on the MR9600 controller.

25. Double-click the IP site you just created. You should see icons representing the modems at the site.

Installation is complete. If you need to change any settings, you can do so from MultiCommManager or by

using Telnet.

Supervisor Console Quick Start

1. On the supervisor console, install the MultiCommManager software (see the MultiCommManager

User Guide for more information).

2. Run the MultiCommManager software.

3. Select Setup | SNMP | Mode | Supervisor.

4. Click Yes when you are asked if you are sure.

5. In the physical view of the Explorer, click the world icon.

6. Click the Add button.

7. Type the IP address of the MR9600 (the same one you used in step 9 of the MR9600 Quick Start).

8. Click OK.

9. The IP will turn green, indicating that the supervisor console is able to communicate with the

remote MR9600.

10. Configure the supervisor console as described in the next section.

CommPlete Communications Server

MR9600 User Guide

4 Operation

CommPlete Communications Server

Operation

Introduction

You can operate the MR9600 by using the front panel indicators for information (see Chapter 6). But if you

install the optional MultiCommManager software, you can operate the MR9600 by running windows-

based menu and command functions from a dedicated management console (refer to the

MultiCommManager’s User Guide).

Security

The MR9600 has a security system to prevent unauthorized system modification by Telnet, Web browser,

or FTP users who access the system via the TCP/IP network or the diagnostic serial port on the back of the

CC9600 chassis. SNMP and MultiCommManager software security is accomplished by selecting SNMP

read and write community strings.

There are three levels of security: guest, operator, and supervisor. There are default user IDs and passwords for

each level (see following table).

Supervisor

Operator

Guest

Security Level

Can perform all

management

commands

Can perform non- Can only view information

destructive

management

commands

Default User ID

supervisor

operator

guest

Default Password

Once you are logged in, you can change your user ID and password by using the commands userid to

change your user ID, and passwd to change your password (see Chapter 5).

File System

The MR9600 stores configuration, security, and event information in files. There are two drives on the

system: A and B. The A drive is used for nonvolatile information such as configuration and security

database files, and is about 1 MB in size. The B drive is for volatile information such as event files, and is

about 6.5 MB in size. Each drive has an MMM directory on it. A:\MMM stores all configuration

information for the system. B:\MMM\MR.LOG contains all of the event files for the system. The file system

can be accessed either through the command line interface or by using FTP.

Event Files

One event file is created for each hour in the format MMDDHHYY.HR, where MM is the month, DD is the

day, HH is the hour, and YY is the last two digits of the year. When the drive fills up, the oldest .HR file is

deleted. The number of events your MR9600 will hold depends on the number of calls you receive in a day.

Event files can be FTPed from the MR9600 and analyzed using the Statistical Analyzer, which is part of the

MultiCommManager software.

CommPlete Communications Server

MR9600 User Guide

SNMP Interface

The MR9600 can be monitored and controlled by using SNMP through the MultiCommManager or a third

party SNMP manager.

To receive traps from the MR9600, the SNMP manager should log in using the entry in the system table. In

that entry, do a set of “login PUBLIC.” When you are done monitoring the MR9600, do a set of the same

variable with “logout.” This will stop traps being sent to your station. MultiCommManager does this

automatically.

Command Line Interface

The MR9600 provides a complete command line interface that enables you to do most of your

management functions through either the MR9600’s diagnostic serial connector or, more likely, by using

Telnet. When first setting up your MR9600, you must use the MR9600 diagnostic serial connector to set up

the system’s TCP/IP information, such as its IP address, default gateway IP address, etc., as described in

the MR9600 Quick Start in Chapter 3.

When you first connect with the MR9600, either in Telnet or by using the serial port, you will be prompted

for a user ID and password. Enter the correct user ID and password for the desired security level (see

“Security” on page 15). Once you are logged in, the screen should show the following information.

Welcome to MultiCommManager

version 2.53

Press any key to start system

manually...starting............done

Username: supervisor

Password *********

[0] A:\ #

The command line prompt is the current directory followed by a # character. You can switch between the

MR9600’s two drives, A and B, by using the cd command or by typing A: or B:. A standard set of DOS and

UNIX file system commands are available, though in limited fashion (no wildcards are supported, etc.).

See Chapter 5 for command functions and limitations.

Some commands allow you to monitor activity on the CommPlete’s modems. The commands

getmodems, getcalls, and getfaults allow you to see the current state of the modems, the connection

history of the modems, and the history of faults on the modems, respectively.

Information that does not fit on the screen is displayed one page at a time by using a --MORE--

prompt. When you see this prompt, you have the option of quitting the list by typing Q or continuing the

list by typing anything else.

Some commands allow you to change the current state of the modems. With the commands oosset,

oosclear, reset, and config, you can set modems in or out of service; reset them, or configure them,

respectively.

Use the logout command when you are done using the command line interface, in order to leave the

MR9600 in a secure state.

For a complete list of the MR9600’s commands, see Chapter 5.

CommPlete Communications Server

Operation

Telnet Interface

Telnet is a standard Internet protocol that allows a remote connection between two systems connected to a

TCP/IP network such as the Internet. The MR9600 can be managed remotely by using Telnet. Telnet can

give the user access to all management functions through the command line interface.

There is an inactivity timer associated with the Telnet session. If there is no activity for 10 minutes, then

the Telnet session will close.

Web Browser Interface

The MR9600 can be monitored and controlled from a World Wide Web browser such as Netscape

Navigator version 2.0 or later, or Microsoft Internet Explorer version 3.0 or later.

Two interfaces are available: an HTML framed interface (in which the browser screen is split into separate

frames) and a non-framed interface. To use the framed interface, type the following URL in your browser’s

URL entry line and press ENTER:

http://111.222.333.444/mmm/main.html

For the non-framed interface, use the following URL:

http://111.222.333.444/mmm/standard.html

In both examples, 111.222.333.444 represents your card’s IP address.

Logging In

Whenever you access the MR9600 for the first time during a browser session, you will be prompted for a

user ID and password. You must log in as someone of security level operator or higher to get access to the

Web interface.

Both the framed and the non-framed interfaces present logged-in users with a list of available views

(Framed or Standard), a list of operations, and a list of information views. These are all available via

hypertext links.

Getting Modem Information

In each interface the same information is available in table format. There are tables of information about

modems, calls on modems, modem and system faults, and system version. In the framed version these

tables appear in frames on a single HTML page; in the non-framed version each table appears on a

separate HTML page.

Controlling Modems

In either interface, the user can reset modems, set modems in or out of service, and configure modems.

When the user selects the hot link for an operation, a form appears in which the user can enter in list

format (e.g., 1A:3C,15B) the modems that are to have the desired operation performed on them. The

operation is performed when the user selects the action button (e.g., Config if the user is configuring

modems).

CommPlete Communications Server

MR9600 User Guide

Web Interface Limitations

The Web interface does not provide a full management interface. Full management is provided by our

MultiCommManager software, or through the use of a third party SNMP manager. However, once the

system is set up, most management can be done using the Web browser interface.

FTP Interface

FTP (File Transfer Protocol) is a standard Internet protocol that allows the transfer of files between two

systems connected to a TCP/IP network, such as the Internet. The MR9600 acts as an FTP server so that

FTP clients can send and receive files to and from it.

You need FTP to transfer configuration files (*.cfg) to and from your system. If you plan to use

MultiCommManager security, you need FTP to transfer security files (*.db) to and from your system. If

you wish to analyze event information, you also need FTP to transfer event files (*.hr) from the MR9600 to

a management computer where you can run the Statistical Analyzer on them.

Note: When logging in, you must use the Supervisor user name and password.

CommPlete Communications Server

Operation

CommPlete Communications Server

5 Commands

CommPlete Communications Server

MR9600 User Guide

Parameter Types

Many MR9600 commands require a parameter to complete the command. Most of the required

parameters fall into one of the four following types.

Pathname

Description: A DOS-style path and/or file name. A partial path assumes the current directory.

Full pathname example: a:\mmm\mr9600.ini

Partial pathname example: mr9600.ini

The preceding partial pathname gives the same result as a:\mmm\mr9600.ini if the current working

directory is a:\mmm.

Device

Description: A list of modems or T1 devices separated by commas. No spaces are allowed. A colon selects

a range of devices from the device preceding the colon through the device following the colon.

The device identifier includes the device’s slot number and device letter. A CommPlete Communications

Server has 16 slots, numbered from left to right, with the RASCards occupying slots 1, 5, 9, and 13. Each

modem card contains 8 modems, represented by the letters A, B, C, D, E, F, G, and H. Thus, 7D is the fourth

modem in slot 7.

Examples:

The following two strings each select modems 1A, 2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 3A, 3B, and 4C:

1A,2A:3B,4C

1A,2A,2B,2C,2D,2E,2F,2G,2H,3A,3B,4C.

Note: T1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.

IP Address

Description: An IP address string consisting of four decimal numbers separated by periods. Each number

may have up to three digits.

Example: 192.168.4.25

IP Address Mask

Description: An IP address string consisting of four decimal numbers separated by periods, in which only

the decimal numbers 255 and 0 are permitted. It is used to select a set or range of IP addresses. The

standard Class A mask is 255.0.0.0, the standard Class B mask is 255.255.0.0, and the standard Class C

mask is 255.255.255.0.

Example: 255.255.255.0

CommPlete Communications Server

Commands

Commands Listed by Function

This section lists the MR9600’s commands alphabetically by the following functions: Display,

Environment, File, Modem Control, and Security.

For an expanded description of each command, see “Command Reference” on page 30.

Display

Command Name

getcalls

Parameter

Device

Description

Displays call traffic for the device

Displays faults for the device

Displays the current status for the device

getfaults

Device

getmodems

Device

getpowerstatus, getpsNone

Displays the main power supply/supplies status and

which segments are powered up

getrack

getslots

gettemp

Device

None

Displays the chassis type

Displays hardware type and location in rack

Displays the internal ambient temperature of the rack

in degrees Fahrenheit and Celsius.

Environment

Command Name

Parameters

Description

bpstatus

None

Displays the rack’s back plane polling activity

between the controller and each powered device

cl, clock

date

None

Device

Displays current date and time

Prompts you for current date

getgateway

getip

Display the configured gateway address

Display the configured IP address

Getprichannels

Retrieve the current status of each B-channel and

modem channel under the control of the PRI card.

getreadcommunity

getsendtrap

getsubnet

None

Displays the Read community settings

Displays whether traps are being sent or not.

Display the configured subnet mask

None

gettrap

None

Display the configured trap address

getwritecommunity

None

Displays the Write community settings

Displays the contents of a file, one page at a time

Set the specified channel in service

Pathname

Device

Specifier

priocbchannel

priosbchannel

pristatus

Set the specified channel out of service

Retrieve the current status of the specified PRI card

Set configuration parameters for a PRI card.

prisetup

CommPlete Communications Server

MR9600 User Guide

se, setenviron

None

Controller configuration utility (a menu driven system

used to set global defaults and configure system

devices)

setgateway

setip

IP Address

Device

Configure the gateway address

Configure the IP address

setpollingoff

Disables the controller generated polling to specified

device

setpollingon

setrasostype

Device

Re-enables polling between controller and specified

device

Lets the controller know what operating system is

loaded on each segment

setreadcommunity

setsendtrap

setsubnet

None

Change the Read community settings

Changes the status of sending traps.

On/Off

IP Address Mask Configure the subnet mask

settrap

IP Address

None

Configured the trap address

setwritecommunity

t1cfg

Change the Write community settings

Sends stored configuration data to a T1 device

Device

t1debug

Displays status of AB Signaling bits for both the

transmit and receive directions of each DSO channel

for the specified T1 device within the CommPlete

t1setup

t1status

time

Device

None

Configures a T1 device

Displays the status of a T1 device

Prompts you for current time

update

Pathname

Device

Updates firmware of the controller, T1 cards, or

modems.

uptime

None

Displays date and time since the last boot

version, ver

Displays the version number and release date of the

CC9600 Controller’s Operating System

File

Command Name

cat

Parameters

Pathname

Description

Display the contents of an ASCII text file

Change to the specified directory

Copy a file from Pathname1 to Pathname2

cd, chdir

copy, cp

Pathname1

Pathname2

del, delete

dir

Pathname

Delete a file

Display the contents of a directory

Download a file from the MR9600 controller

Display the contents of a directory

Make directory

download

md, mkdir

CommPlete Communications Server

Commands

online

Device

Allows the user to perform AT commands with the

selected device

rd, remdir

ren, rename

rendir

Pathname

None

Remove directory

Rename a file

Rename a directory

Delete a file

sync

Writes outstanding events to the Log directory

Display the contents of an ASCII text file

Upload a file to the MR9600.

type

Pathname

upload

Modem Control

Command Name

Parameters

Description

cfg, configure

Device

Configure the specified device with the configuration

file associated (via SNMP) with that device

getfkey1–getfkey4

None

Displays the current value for the function keys used

when online with a device

oc, oosclear

online

Device

Set the device at specified device In Service

Go online with a device to check or set configuration

information

oosset, os

reset, rs

Device

Set the specified device Out Of Service

Reset the specified device

setconfig

Pathname

Device

Associates a configuration file with a device

setfkey1–setfkey4

Command String Configures the current function key values for use

when online with a device

test

Device

Performs a specific diagnostic test to an individual or

range of modems

usage

Specifier

Displays how many modems: received or made calls,

were OOS, were not responding, or were free

Security

Command Name

Parameters

Description

lo, logout

None

Logs you off of the system so next user has to login

to get access

passwd, password

security

None

Will prompt you for old, new, and new password

Allows the modification of a subordinate security

levels user name and password

userid

None

Will prompt you for old, new, and new user ID

Tells you what user is currently logged in

whoami

CommPlete Communications Server

MR9600 User Guide

System

Command Name

Parameters

None

Description

Changes the drive the user is to work with

Cancels update procedure of modem and T1 cards

Reboot MR9600

None

abort

boot

bye

None

Logs the user off the system

exit

None

Logs the user off the system

format

history

quit

Specifier

None

Initialize the specified drive to empty

Display command history buffer

Logs the user off the system

None

mount

Specifier

Make the specified drive available to the operating

system

readme

None

Display information about most recent changes to

firmware

unmount

Specifier

Remove the drive from the operating system

CommPlete Communications Server

Commands

Commands Listed by Security Level

This section lists the MR9600’s commands by security level. The security levels are Guest, Operator, and

Supervisor.

For an expanded description of each command, see “Command Reference” on page 30.

Guest

Command Name

Parameters

None

Description

Changes the drive the user is to work with

Logs the user off the system

None

bye

None

cat

Pathname

None

Display the contents of an ASCII text file

Change to the specified directory

Displays current date and time

Display the contents of a directory

Logs the user off the system

cd, chdir

cl, clock

dir

Pathname

None

exit

getgateway

getip

None

Display the configured gateway address

Display the configured IP address

None

getpowerstatus, getpsNone

Displays the main power supply/supplies status and

which segments are powered up

getsendtrap

getsubnet

gettemp

None

Displays whether traps are being sent or not.

Display the configured subnet mask

Displays the internal ambient temperature of the rack

in degrees Fahrenheit and Celsius.

gettrap

history

None

Display the configured trap address

Display command history buffer

logout, lo

Logs you off of the system so next user has to login

to get access.

Pathname

None

Display the contents of a directory

Displays the contents of a file, one page at a time

Will prompt you for old, new, and new password

Logs the user off the system

passwd, password

quit

None

security

None

Allows the modification of a subordinate security

levels username and password

t1status

type

Device

Pathname

None

Displays the status of a T1 device

Displays the contents of an ASCII text file

Prompts you for old, and new user id

userid

version, ver

None

Displays the version number and release date of the

CC9600 Controller’s Operating System

whoami

None

Tells you what user is currently logged in

CommPlete Communications Server

MR9600 User Guide

Operator

Command Name Parameters

Description

abort

None

Cancels update procedure of modem and T1 cards

cfg, configure

Device

Configures the specified device with the configuration file

associated (via SNMP) with that device

copy, cp

Pathname1

Pathname2

Copies a file from Pathname1 to Pathname2

date, d

None

Prompts you for current date

Displays call traffic for the device

Displays faults for the device

getcalls

getfaults

Device

getfkey1–getfkey4 None

Displays the current value for the function keys used

when online with a device

getmodems

getrack

Device

None

Displays the current status for the device

Displays the model number and description of the chassis

Displays hardware type and location in rack

Sets the device at specified device In Service

getslots

None

oc, oosclear

online

Device

Allows the user to perform AT commands with the

selected device

oosset, os

pristatus

Device

Specifier

None

Sets the specified device Out Of Service

Retrieve the current status of the specified PRI card

Set configuration parameters for a PRI card.

Displays information about recent changes to firmware

Resets the specified device

prisetup

readme

reset, rs

Device

None

se, setenviron

Controller configuration utility (a menu driven system used

to set global defaults and configure system devices)

setconfig

Pathname

Device

Associates a configuration file with a device

setfkey1–setfkey4 Command

String

Configures the current function key values for use when

online with a device

setrasostype

Device

Lets the controller know what operating system is loaded

on each segment

sync

t1cfg

test

None

Writes outstanding events to the Log directory

Sends stored configuration data to T1 device

Device

Performs a specific diagnostic test to an individual or

range of modems

time

None

Prompts you for current time

update

Pathname

Device

Updates the firmware of the controller, a T1 device, or a

modem

uptime

usage

None

Displays date and time since the last boot

Specifier

Displays how many modems: received or made calls,

were OOS, were not responding, or were free

CommPlete Communications Server

Commands

Supervisor

Command Name

boot

Parameters

None

Description

Reboots MR9600

bpstatus

None

Displays the rack’s back plane polling activity

between the controller and each powered device

del, delete

download

Pathname

Specifier

None

Deletes a file

Downloads a file from the MR9600 controller

Initialize the specified drive to empty

Displays the Read community settings

Displays the Write community settings

Makes a directory

format

getreadcommunity

getwritecommunity

md, mkdir

None

Pathname

Specifier

mount

Make the specified drive available to the operating

system

rd, remdir

ren, rename

rendir

Pathname

IP Address

Device

Removes directory

Renames a file

Renames a directory

Deletes a file

setgateway

setip

Configures the gateway address

Configures the IP address

setpollingoff

Disables the controller generated polling to specified

device

setpollingon

Device

Re-enables polling between controller and specified

device

setreadcommunity

setsendtrap

setsubnet

None

Changes the Read community settings

Changes the status of sending traps

On/Off

IP Address Mask Configures the subnet mask

settrap

IP Address

None

Configures the trap address

setwritecommunity

t1debug

Changes the Write community settings

Device

Displays status of AB Signaling bits for both the

transmit and receive directions of each DSO channel

for the specified T1 device within the CommPlete

t1setup

unmount

upload

userid

Device

Configures a T1 device

Specifier

Pathname

None

Remove the drive from the operating system

Uploads a file to the MR9600.

Changes the login username of the Supervisor

CommPlete Communications Server

MR9600 User Guide

Modules

Modules are dynamically loaded features that can be loaded when the controller is running without having

to re-start the system. In the following Command Reference section there are three commands used to

manipulate modules. They are loadmod, unloadmod, and listmod.

As of right now the only type of module that can be loaded is called an IP Query module. IP Query

modules query the system for some information and allow it to be displayed over the SNMP interface. The

general way to do this is by using the IP Query feature in the MultiCommManager (see the

MultiCommManager manual for details on this feature), although it can also be accessed by a 3^rdparty

SNMP manager as well.

At this time Multi-Tech Systems can build modules for use only in the MR9600 controller.

Command Reference

This section describes the MR9600’s commands in alphabetic order. For a description of the parameters,

see “Parameter Types” on page 22.

Parameter: None

Description: Repeats the last command that has been saved in the history buffer. The command that is

executed is then placed into the history buffer at the current command index. Use the history command to

print a list of previously executed commands. See history.

Security: Guest

Example:

[0] A:\ # clock

10/29/1996 1:20pm

[1] A:\ # !!

10/29/1996 1:20pm

Parameter: The initial characters of the command to search for

Description: Repeats the command whose initial characters are indicated by the parameter. The

command that is executed is then placed into the history at the current command index. A list of

previously executed commands can be printed by using the history command. See history.

Security: Guest

Example:

[0] A:\ # clock

10/29/1996 1:20pm

[1] A:\ # ver

Version E-1.02 (Oct 24 1996 18:06:37)

[2] A:\ # !cl

10/29/1996 1:20pm

CommPlete Communications Server

Commands

Parameter: Command history index.

Description: Repeats the command whose index is indicated by the parameter. The command index is the

number shown in the prompt when the command is executed. The command that is executed is then

placed into the history buffer at the current command index. A list of previously executed commands can

be printed by using the history command. See history.

Security: Guest

Example:

[0] A:\ # clock

10/29/1996 1:20pm

[1] A:\ # ver

Version E-1.02 (Oct 24 1996 18:06:37)

[2] A:\ # !0

10/29/1996 1:20pm

Parameter: None

Description: Displays an alphabetic list of the available commands.

Security: Guest

Parameter: None

Description: Changes the drive the user is to work with.

Security: Guest

Example:

[01] B:\# A:

[02] A:\#

abort

Parameter: None

Description: Cancels update procedure of modem and T1 cards

Security: Operator

Example:

[03] B:\MMM # Update hd8-100d.hex 3a

Update started

[04] B:\MMM # Abort

Are you sure you wish to abort the update? (y/n) y

Aborting ...

[05]B:\MMM #

Parameter: none

CommPlete Communications Server

MR9600 User Guide

Description: Changes the drive that the user is to work with

Security: Guest

Example:

[01] A:\# B:

[02] B:\#

boot

Parameter: None

Description: Reboots the system by performing a reset of the MR9600 controller card. A prompt asks you

to confirm your choice. If you wish to reboot the system, enter y. Any other key will halt the reboot

operation.

Security: Supervisor

Example:

[0] A:\ # boot

Are you sure you wish to reboot the controller card?

(y/n)

bpstatus

Parameter: None

Description: Displays the rack’s back plane polling activity between the controller and each powered

device. Each correctly operating device responds to three specific polls; “Busy”, “No Response”, and “No

Acknowledgement”. If the device does not respond the counter/s will increment. The example below

shows all devices in a fully loaded CC9600 are responding correctly.

Security: Supervisor

Example:

[1] A:\# bpstatus

Backplane Status:

Busy:NoResp:NoAck

-:no polling 0:count of 0

1-9: tens digit plus 1

*:>=ninety

Slot A

1: 000 000

2: 000 000 000 000 000 000 000 000

3: 000 000 000 000 000 000 000 000

4: 000 000 000 000 000 000 000 000

5: 000 000

6: 000 000 000 000 000 000 000 000

7: 000 000 000 000 000 000 000 000

8: 000 000 000 000 000 000 000 000

9: 000 000

10: 000 000 000 000 000 000 000 000

11: 000 000 000 000 000 000 000 000

12: 000 000 000 000 000 000 000 000

13: 000 000

14: 000 000 000 000 000 000 000 000

15: 000 000 000 000 000 000 000 000

16: 000 000 000 000 000 000 000 000

[2] A:\ #

bye

Parameter: None

Description: Logs the User off of the system

CommPlete Communications Server

Commands

Security: Guest

Example:

[03] B:\# Bye

Bye

Username:

cat, type

Parameter: Pathname

Description: Displays the contents of the ASCII text file referred to by Pathname.

Security: Guest

Limitations: The cat command is more similar to the DOS type command than it is to the UNIX cat

command.

Example:

[0] A:\MMM # cat mr9600.ini

[SecurityFile]

NumberOfFile = 1

1 = mr9600.db

[SecurityConfig]

UseridPrompt = ^m^jUserid:

PasswordPrompt = ^m^jPassword:

WelcomeMsg = ^m^jConnected to MultiCommManager System:^m^j

...

cd, chdir

Parameter: Pathname

Description: Change directory. The cd command sets the current working directory to Pathname.

Security: Guest

Example:

[0] A:\ # cd mmm

[1] A:\MMM #

cfg, configure

Parameter: Device

Description: Configure the specified device with the configuration file associated via SNMP with that

device. The cfg command causes the configuration file associated with the modems specified by Device to

be sent to them. If the modem is connected, the cfg commands will be ignored.

Security: Guest

Example:

[0] A:\MMM # cfg 1a,2a:2c

[1] A:\MMM #

chdir

See cd.

CommPlete Communications Server

MR9600 User Guide

cl, clock

Parameter: None

Description: Displays current date and time (24 hour clock).

Security: Guest

Limitations: The time does not change automatically with daylight savings time.

Example:

[0] A:\MMM # cl

11/14/00 1:20pm

[1] A:\MMM #

configure

See cfg.

copy, cp

Parameter: Pathname1 Pathname2

Description: Copy the file Pathname1 to Pathname2. If Pathname2 exists, it is destroyed.

Security: Operator

Example:

[0] A:\MMM # copy mr9600.ini mr9600.old

[1] A:\MMM #

d, date

Parameter: None

Description: Displays the MR9600’s current date and prompts you for a new date.

Security: Operator

Example:

[0] A:\MMM # d

The current date is: 11/14/2000

Enter the new date: mm/dd/yyyy 11/15/2000

[1] A:\MMM # cl

11/15/00 1:37pm

del, delete, rm

Parameter: Pathname

Description: Deletes the file specified by Pathname. The file is permanently destroyed, and cannot be

recovered.

Security: Supervisor

Example:

[0] A:\MMM # del mr9600.old

[1] A:\MMM #

CommPlete Communications Server

Commands

dir, ls

Parameter: Pathname or none

Description: The dir and ls commands display the contents of the current directory by file name, file size,

and date; they also show the available space on the drive. If no parameter is used, the dir and ls commands

list only the files of the current directory.

Security: Guest

Limitations: The output of the ls command is more similar to that of the DOS dir command than it is to

that of the UNIX ls command.

Example:

[0] A:\MMM # dir

The current directory is 'A:\MMM'

<DIR>

... <DIR>

MR9600.INI

MR9600.GP

MR9600.CNF

MR9600.INV

MR9600.DB

DEFAULT.CFG

MR9600.SAV

MR.LOG <DIR>

965

12/19/1996 2:53pm

12/18/1996 4:54pm

4155

12221 12/19/1996 11:22am

3812

792

12/19/1996 2:54pm

12/19/1996 2:56pm

12/18/1996 1:56pm

12/18/1996 11:56am

11/25/1996 3:50pm

192

7 file(s) 22137 bytes

3 dirs(s) 1015296 bytes free

[1] A:\MMM #

download

Parameter: Pathname

Description: Downloads the file specified by pathname from the MR9600 to a computer connected to the

MR9600 controller’s serial port connector on the back of the CC9600 chassis. The files are downloaded as

hexadecimal values in ASCII text format.

Note: For debugging use only under the direction of technical support personnel. Files will normally be

transferred using FTP.

Security: Supervisor

Limitations: The file transfer does not respond to flow control.

Example:

[0] A:\MMM # download mr9600.old

[5b][46][61][75][6c][74][41][6c][61][72][6d][73][5d][0d][0a][43]

[61][72][64][20][49][6e][73][74][61][6c][6c][65][64][20][3d][20]

[4f][4e][2c][30][2c][4e][4f][4e][45][0d][0a][43][61][72][64][20]

[52][65][6d][6f][76][65][64][20][3d][20][4f][4e][2c][30][2c][4e]

[4f][4e][45][0d][0a][50][6f][77][65][72][20][53][75][70][70][6c]

[79][20][46][61][69][6c][75][72][65][20][3d][20][4f][4e][2c][30]

[2c][4e][4f][4e][45][0d][0a][44][69][73][63][6f][6e][6e][65][63]

[74][3a][20][50][6f][77][65][72][4f][6e][20][6f][72][20][57][61]

[74][63][68][44][6f][67][20][3d][20][4f][4e][2c][30][2c][4f][4f]

...

[1] A:\MMM #

CommPlete Communications Server

MR9600 User Guide

e1cfg

Parameter: Device

Description: Sends E1 configuration information stored in nonvolatile memory to the specified device.

The specified device must be an E1 device. E1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.

Security: Operator

Example:

[0] A:\MMM # e1cfg 13b

e1channelstatus, e1chstatus

Parameter: Device

Description: Displays the status of all the channels for the given E1 device.

Security: Guest

Example:

[0] A:\MMM # e1chstatus 13b

Channel

Modem

OOS Channel

Modem

OOS

On Hook On Hook

On Hook Timeout

On Hook On Hook

CO - Central Office, * - Inconsistent State

e1setup

Parameter: Device

Description: Sets the E1 configuration information associated with an E1 device. This information is

stored in a nonvolatile area of memory so that the device can be properly reconfigured on power-up or

reset. The specified device must be an E1 device. E1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and

13c.

Security: Supervisor

Example:

[0] A:\MMM # e1setup 13b

Use settings from:

1. Use Active Settings (pre-configured card)

2. Use System Defaults (new card)

3. Use Stored Settings (swapping cards)

Enter Selection (q(uit), <1>):

Getting E1 Card Info ...

1. Channel Polling Interval (Sec):20

2. Error Threshold :10

3. Disconnect Timeout (sec) :11

CommPlete Communications Server

Commands

4. Framing Format

5. Line Coding

:CRC4

:Alternate Mark Inversion (AMI)

:R2 MF

6. Signal Options

7. DNIS-digits(1-64 or 0 for auto):0

8. Country Selection

9. Line Buildout

:ITU

:120 Ohm

Enter Selection (-(previous), q(uit), d(one), <1>):

e1status

Parameter: Device

Description: Interrogates the status of the specified E1 device. The specified device must an E1 device. E1

devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.

Security: Guest

Example:

[7] A:\MMM # e1status 13b

Getting E1 Card Info ...

E1 Card Status:

Channel Polling Interval (Sec):20

Error Threshold:10

Disconnect Timeout (sec):11

Framing Format:CRC4

Line Coding:Alternate Mark Inversion (AMI)

Signal Options:R2 MF

DNIS-digits(1-64 or 0 for auto):0

Country Selection:ITU

Line Buildout:120 Ohm

LED Information:Red Alarm, Sync Loss

Model:RAS9600-E1

Version:2.01/1.06

exit

Parameter: None

Description: Logs the User off of the system.

Security: Guest

Example:

[01] A:\# exit

Bye.

Username:

format

Parameter: Drive Specifier

Description: Initialize the specified drive to empty. All data is erased.

Security: Supervisor

Example:

[01] A:\# format b:

[02] B:\#

CommPlete Communications Server

MR9600 User Guide

getcalls

Parameter: Device or None

Description: Displays call traffic for the modems listed in device. If there is no parameter, call traffic is

listed for every installed modem.

Security: Supervisor

Example:

[0] A:\ #

[1] A:\ # getcalls

1A No Calls

1B No Calls

1C 05-21 08:15:02

1C 05-21 08:15:41

1C 05-21 08:32:58

2A 05-21 08:13:48

2A 05-21 08:14:26

2A 05-21 08:15:02

2A 05-21 08:16:20

2A 05-21 08:33:02

2B 05-21 08:13:47

A-33600-V.42bis

O-33600-V.42bis

000-00:00:08

000-00:00:09

000-00:00:08

000-00:00:09

000-00:00:08

DT13

DT16

Originate

Open Call

O-33600-V.42bis

000-00:00:08

...

[2] A:\ #

getdevices

Parameter: Device

Description: Displays the current status of each device in the system

Security: Operator

Example:

[0] A:\MMM # getdevices

RAS

Online

Modem Connected

11-06 16:22:16 A-21/24:V34:42b USER1

11-06 16:26:52 A-19/26:V34:42b USER2

11-06 15:48:18 A-19/28:V34:42b USER3

11-06 15:52:53 A-28/52:V90:42b USER4

11-06 16:01:31 A-21/40:V90:42b USER5

11-06 16:04:28 A-28/28:V34:42b USER6

11-06 16:10:24 A-24/28:V34:42b USER7

11-06 16:25:56 A-28/24:V34:42b USER8

RAS

PRI

10A

Layer 1 Status: Up, Layer 2 Status: Multi-

Frame Estab

gete1

Parameter: Device

Description: Displays the current status of each e1 device. Security: Operator

Example:

[0] A:\MMM # gett1

13B

Online

CommPlete Communications Server

Commands

getfaults

Parameter: Device or None

Description: Displays faults for the modems listed in device. If there is no parameter, faults are listed for

every installed modem.

Security: Operator

Example:

[5] A:\MMM # getfaults

------------------------ System Faults -------------------------------

11-15 16:20:05 Remote management session terminated 204.26.122.18

11-15 16:33:35 Remote management session initiated 204.26.122.18

-------------------------- Device Faults -----------------------------

6A 11-15 19:56:48 Disconnect - Retrain Failure

6A 11-15 20:19:49 No Connect - No Carrier/Unable to train

6A 11-16 08:02:58 Disconnect - Retrain Failure

6C 11-15 17:55:57 Disconnect - Retrain Failure

[5] A:\MMM # getfaults 6a

6A 11-15 19:56:48 Disconnect - Retrain Failure

6A 11-15 20:19:49 No Connect - No Carrier/Unable to train

6A 11-16 08:02:58 Disconnect - Retrain Failure

getfkey1, getfkey2, getfkey3, getfkey4

Parameter: None

Description: Displays the current configuration for the specified online function key. These function keys

can be used when one is online with a modem. See online.

Security: Operator

Example:

[0] A:\ # getfkey1

Function Key 1: 'ATL5'

[1] A:\ # getfkey2

Function Key 2: 'ATL6'

[2] A:\ # getfkey3

Function Key 3: 'ATL5L6L7'

[3] A:\ # getfkey4

Function Key 4: 'ATI1I2I3I4'

getgateway

Parameter: None

Description: Displays the default gateway IP address for the MR9600, if one is set.

Security: Guest

Example:

[0] A:\MMM # getgateway

Gateway IP Address = 199.199.99.1

[1] A:\MMM #

getip

Parameter: None

Description: Displays the MR9600’s IP address.

CommPlete Communications Server

MR9600 User Guide

Security: Guest

Example:

[0] A:\MMM # getip

IP Address = 199.199.99.9

[1] A:\MMM #

getmodems

Parameter: Device or none

Description: Displays the current status for the modems specified by device. If there is no parameter,

current status is displayed for every installed modem.

Security: Operator

Example:

[0] A:\ # getmodems

Idle

Dial

Ring

Dial

Ring

Idle

default.cfg

Group1

Dial Up No Security

Dial Up Call In Security

Dial Up Callback Security

Unassigned Dial Up Callback Security

Group1 Dial Up No Security

Unassigned Dial Up No Security

Group1

Dial Up No Security

[1] A:\ #

[2] A:\ # getmodems 4a:5c

Idle

default.cfg

Group1

Dial Up No Security

Unassigned Dial Up No Security

Group1 Dial Up No Security

Unassigned Dial Up No Security

Not Present default.cfg

[3] A:\ #

getpowerstatus, getps

Parameter: None

Description: Displays the main power supply (or supplies) status and which segments are powered up.

Security: Guest

Example:

[02] A:\ # getpowerstatus

Left Power Supply:

Right Power Supply:

Installed, All outputs good

First Segment:

Second Segment: Not Powered

Third Segment: Not Powered

Powered

Fourth Segment: Not Powered

[03] A:\ #

CommPlete Communications Server

Commands

getpri

Parameter: Device

Description: Displays the current status of each PRI device

Security: Operator

Example:

[0] A:\MMM # getpri

10A

PRI

Layer 1 Status: Up, Layer 2 Status: Multi-

Frame Estab

getprichannels

Parameter: Device

Description: Displays the current status of each of the B-channels and modem channels under the control

of the PRI card.

Security: Supervisor

Example:

getprichannels 2a

getting PRI Info

Bchannels

Chan 01: Ready

Chan 03: Ready

Chan 05: Ready

Chan 07: Ready

Chan 09: Ready

Chan 11: Ready

Chan 13: Ready

Chan 15: Ready

Chan 17: Ready

Chan 19: Ready

Chan 21: Ready

Chan 23: Ready

Chan 25: Ready

Chan 27: Ready

Chan 29: Ready

Chan 02: Ready

Chan 04: Ready

Chan 06: Ready

Chan 08: Ready

Chan 10: Ready

Chan 12: Ready

Chan 14: Ready

Chan 16: Ready

Chan 18: Ready

Chan 20: Ready

Chan 22: Ready

Chan 24: Ready

Chan 26: Ready

Chan 28: Ready

Chan 30: Ready

Modem Channels (card 1)

Chan 01 (3A): Idle

Chan 03 (3C): Idle

Chan 05 (3E): Idle

Chan 07 (3G): Idle

Chan 09 (3I): Idle

Chan 11 (3K): Idle

Chan 13 (3M): Idle

Chan 15 (3O): Idle

Chan 02 (3B): Idle

Chan 04 (3D): Idle

Chan 06 (3F): Idle

Chan 08 (3H): Idle

Chan 10 (3J): Idle

Chan 12 (3L): Idle

Chan 14 (3N): Idle

Chan 16 (3P): Idle

Modem Channels (card 2)

Chan 01 (4A): Idle

Chan 03 (4C): Idle

Chan 05 (4E): Idle

Chan 07 (4G): Idle

Chan 09 (4I): Idle

Chan 11 (4K): Idle

Chan 13 (4M): Idle

Chan 15 (4O): Idle

Chan 02 (4B): Idle

Chan 04 (4D): Idle

Chan 06 (4F): Idle

Chan 08 (4H): Idle

Chan 10 (4J): Idle

Chan 12 (4L): Idle

Chan 14 (4N): Idle

Chan 16 (4P): Idle

getrack

Parameter: None

CommPlete Communications Server

MR9600 User Guide

Description: Displays the current Rack Type.

Security: Supervisor

Example:

getrack

Chassis Type: CC2400 single segment chassis

[2] A:\ #

getras

Parameter: Device

Description: Displays the current status of each ras device.

Security: Operator

Example:

[0] A:\MMM # getras

RAS

13A

getreadcommunity

Parameter: None

Description: Displays the Read community settings.

Security: Supervisor

Example:

[0] A:\MMM # getreadcommunity

Read community = public

Enter SETREADCOMMUNITY <community-string> to change it.

[1] A:\ #

getsendtrap

Parameter: None

Description: Displays whether or not traps are being sent from the MR9600. See setsendtrap.

Security: Guest

Example:

[0] A:\ # getsendtrap

The sending of traps is enabled.

[1] A:\ # setsendtrap off

The sending of traps has been successfully disabled.

[2] A:\ # getsendtrap

The sending of traps is disabled.

getslots

Parameter: None

Description: Displays hardware type and location within the rack. This command also displays the

number of devices in each slot.

Security: Operator

CommPlete Communications Server

Commands

Example:

[0] A:\ # getslots

MTRAS96-T1A

MT5634HD8

getsubnet

Parameter: None

Description: Displays the subnet mask for the MR9600.

Security: Guest

Example:

[0] A:\MMM # getsubnet

Subnet mask = 255.255.255.0

[1] A:\MMM #

gett1

Parameter: Device

Description: Displays the current status of each t1 device

Security: Operator

Example:

[0] A:\MMM # gett1

13B

Online

gettemp

Parameter: None

Description: Displays the internal ambient temperature of the rack in Fahrenheit and Celsius.

Security: Guest

Limitations: CC9600 Only

Example:

[03] A:\ # gettemp

76.4 degrees Fahrenheit

24.7 degrees Celsius

gettrap

Parameter: None

Description: Displays the default trap IP address for the MR9600, if one is set. This is the address to which

MR9600-generated traps, such as fault and status traps, are sent.

Security: Guest

Example:

[0] A:\MMM # gettrap

Trap IP Address = 199.199.99.91

[1] A:\MMM #

CommPlete Communications Server

MR9600 User Guide

getwritecommunity

Parameter: None

Description: Displays the Write community settings.

Security: Supervisor

Example:

[0] A:\MMM # getwritecommunity

Write community = public

Enter SETWRITECOMMUNITY <community-string> to change it.

[1] A:\MMM #

haltsys

Parameter: None

Description: This halts all backplane and SNMP processing in the controller. It is done automatically (and

a resumesys when the update is done) when the controller firmware is updated.

Security: Supervisor

Example:

[0] A:\MMM # haltsys

Backplane processing has been stopped

history

Parameter: None

Description: Displays the command history buffer.

Security: Guest

Example:

[4] A:\ # history

0 VER

1 CLOCK

2 VER

3 CLOCK

4 HISTORY

[5] A:\ #

listmod

Parameter: None

Description: Lists loaded modules. When modules have the same name, it’s the non-built-in that is run.

The memory addresses listed are for technical support purposes.

Example:

[0] A:\MODULES # listmod

Module

NOCALL

VERSION 004af45c 004af45c 004af45c

NOCALL 005eea3c 005eea3c 005eea40 11/7/2000-11:42am

Memory

Load

Start

Last Mod Date/Time Built-In

004af032 004af032 004af032

Yes

CommPlete Communications Server

Commands

lo, logout

Parameter: None

Description: The logout command ends the session for the current user, and displays the userid

prompt on the monitor.

Security: Guest

Example:

[0] A:\MMM # lo

Bye.

UserName:

loadmod

Parameter: None

Description: Loads a module into memory. If loaded successfully, then the module is available to be run.

Example:

[0] A:\MODULES # loadmod nocall

Module <NOCALL> loaded successfully

See dir.

md, mkdir

Parameter: Pathname

Description: Make directory. The md command creates a directory with the path and file name assigned

by the pathname parameter.

Security: Supervisor

Example:

[0] A:\MMM # md mr.log

[1] A:\MMM # cd mr.log

[2] A:\MMM\MR.LOG #

Parameter: Filename or Path

Description: Displays the contents of a file, one page at a time. The user may press any key to continue, or

type the letter Q to quit.

Security: Guest

Example:

[04] A:\MMM # more mr4800.ini

[SecurityConfig]

UseridPrompt = ^m^jUserid:

PasswordPrompt = ^m^jPassword:

CommPlete Communications Server

MR9600 User Guide

[SecurityFile]

NumberOfFile=0

[NetWorkDefaults]

Default Gateway = 192.168.10.151

--More--

mount

Parameter: Drive Specifier

Description: Make the specified drive available to the operating system.

Security: Supervisor

Example:

[01] [No Drive Mounted] # mount a:

[02] A:\ #

oc, oosclear, oosclr

Parameter: Device

Description: Puts the specified devices in service by clearing the Out Of Service flag.

Security: Operator

Limitations: There is no effect if the Out of Service flag is not set for the modems.

Example:

[0] A:\MMM # oc 1a

[1] A:\MMM #

online

Parameter: Device

Description: Goes online in command mode with a device to check configuration information and

firmware version information. This does not create a fully functional terminal, but is available to set and

check configuration information.

Security: Operator

Example:

[0] A:\ # online 6a:6c

==== Online with device: Slot 06 Device A

====

==== type “<esc> and ?” to display help information ====

<esc>?

+--------------------------------------+

! <esc> again to exit terminal mode

! b

to move back in device list

to clear the screen

! c

! n

! 1

! 2

! 3

! 4

! ?

to move forward in device list

send stored command 1 to device

send stored command 2 to device

send stored command 3 to device

send stored command 4 to device

to display this help menu

+--------------------------------------+

atl5

B1 E1 M1 Q0 R0 V1 X4 &E1 &E4 &E6 &E8 &E10 &E13 &E15 %C0 #C1 *C0

&C1 *H0

$MB33600 $SB115200 $BA0 &W1

<esc>n

CommPlete Communications Server

Commands

==== Current device is: Slot 6 Device B ====

atl5

B1 E1 M1 Q0 R0 V1 X4 &E1 &E4 &E6 &E8 &E10 &E13 &E15 %C0 #C1 *C0

&C1 *H0

$MB28800 $SB57600 $BA0 &W1

<esc>n

==== At end of list: Slot 6 Device C ====

atl5

B1 E1 M1 Q0 R0 V1 X4 &E1 &E4 &E6 &E8 &E10 &E13 &E15 %C0 #C1 *C0

&C1 *H0

$MB28800 $SB57600 $BA0 &W1

<esc>b

==== Current device is: Slot 6 Device B ====

Goodbye!

[1] A:\ #

oosset, os

Parameter: Device

Description: Sets the Out Of Service flag for the modems specified by device.

Security: Operator

Limitations: If the modems are connected when the command is issued, they will remain off hook when

the call is completed.

Example:

[0] A:\MMM # os 1a

[1] A:\MMM #

passwd, password

Parameter: None

Description: The passwd command allows you to change your password by prompting you for the

current password and a new password.

Security: Guest

Example:

[0] A:\MMM # passwd

Current password: *****

New password: *****

Repeat new password: *****

Security information updated

[1] A:\MMM #

ping

Parameter: IP Address

Description: This allows the controller to ping another IP address to check for network connectivity.

Security: Guest

Example:

[1] A:\MMM # ping 192.168.4.7

Reply from 192.168.4.7: bytes=32 time=7ms

CommPlete Communications Server

MR9600 User Guide

Reply from 192.168.4.7: bytes=32 time=7ms

poweroff

Parameter: Segment Number

Description: This removes power from a given segment.

Security: Supervisor

Limitation: Works only on Rev. C CC9600 cages

Example:

[0] A:\MMM # poweroff 3

Power OFF of segment 3

poweron

Parameter: Segment Number

Description: This applies power from a given segment.

Security: Supervisor

Limitation: Works only on Rev. C CC9600 cages

Example:

[0] A:\MMM # poweron 3

Power ON of segment 3

priocbchannels

Parameter: <device>.<channel>

Description: Sets the specified channel in service

Security: Supervisior

Example:

[03] A:\# priocbchannel 2a.1

[04] A:\# getprichannels 2a

getting PRI Info

Bchannels

Chan 01: Ready

Chan 03: Ready

Chan 05: Ready

Chan 07: Ready

Chan 09: Ready

Chan 11: Ready

Chan 13: Ready

Chan 15: Ready

Chan 17: Ready

Chan 19: Ready

Chan 21: Ready

Chan 23: Ready

Chan 25: Ready

Chan 27: Ready

Chan 29: Ready

Chan 02: Ready

Chan 04: Ready

Chan 06: Ready

Chan 08: Ready

Chan 10: Ready

Chan 12: Ready

Chan 14: Ready

Chan 16: Ready

Chan 18: Ready

Chan 20: Ready

Chan 22: Ready

Chan 24: Ready

Chan 26: Ready

Chan 28: Ready

Chan 30: Ready

Modem Channels (card 1)

Chan 01 (3A): Idle

Chan 03 (3C): Idle

Chan 05 (3E): Idle

Chan 07 (3G): Idle

Chan 09 (3I): Idle

Chan 11 (3K): Idle

Chan 02 (3B): Idle

Chan 04 (3D): Idle

Chan 06 (3F): Idle

Chan 08 (3H): Idle

Chan 10 (3J): Idle

Chan 12 (3L): Idle

CommPlete Communications Server

Commands

Chan 13 (3M): Idle

Chan 15 (3O): Idle

Chan 14 (3N): Idle

Chan 16 (3P): Idle

Modem Channels (card 2)

Chan 01 (4A): Idle

Chan 03 (4C): Idle

Chan 05 (4E): Idle

Chan 07 (4G): Idle

Chan 09 (4I): Idle

Chan 11 (4K): Idle

Chan 13 (4M): Idle

Chan 15 (4O): Idle

Chan 02 (4B): Idle

Chan 04 (4D): Idle

Chan 06 (4F): Idle

Chan 08 (4H): Idle

Chan 10 (4J): Idle

Chan 12 (4L): Idle

Chan 14 (4N): Idle

Chan 16 (4P): Idle

[05] A:\#

priosbchannels

Parameter: <device>.<channel>

Description: Sets the specified channel out of service

Security: Supervisior

Example:

[03] A:\# priosbchannel 2a.1

[04] A:\# getprichannels 2a

getting PRI Info

Bchannels

Chan 01: OOS

Chan 02: Ready

Chan 04: Ready

Chan 06: Ready

Chan 08: Ready

Chan 10: Ready

Chan 12: Ready

Chan 14: Ready

Chan 16: Ready

Chan 18: Ready

Chan 20: Ready

Chan 22: Ready

Chan 24: Ready

Chan 26: Ready

Chan 28: Ready

Chan 30: Ready

Chan 03: Ready

Chan 05: Ready

Chan 07: Ready

Chan 09: Ready

Chan 11: Ready

Chan 13: Ready

Chan 15: Ready

Chan 17: Ready

Chan 19: Ready

Chan 21: Ready

Chan 23: Ready

Chan 25: Ready

Chan 27: Ready

Chan 29: Ready

Modem Channels (card 1)

Chan 01 (3A): Idle

Chan 03 (3C): Idle

Chan 05 (3E): Idle

Chan 07 (3G): Idle

Chan 09 (3I): Idle

Chan 11 (3K): Idle

Chan 13 (3M): Idle

Chan 15 (3O): Idle

Chan 02 (3B): Idle

Chan 04 (3D): Idle

Chan 06 (3F): Idle

Chan 08 (3H): Idle

Chan 10 (3J): Idle

Chan 12 (3L): Idle

Chan 14 (3N): Idle

Chan 16 (3P): Idle

Modem Channels (card 2)

Chan 01 (4A): Idle

Chan 03 (4C): Idle

Chan 05 (4E): Idle

Chan 07 (4G): Idle

Chan 09 (4I): Idle

Chan 11 (4K): Idle

Chan 13 (4M): Idle

Chan 15 (4O): Idle

Chan 02 (4B): Idle

Chan 04 (4D): Idle

Chan 06 (4F): Idle

Chan 08 (4H): Idle

Chan 10 (4J): Idle

Chan 12 (4L): Idle

Chan 14 (4N): Idle

Chan 16 (4P): Idle

[05] A:\#

prisetup

Parameter: Drive Specifier

Description: Set configuration parameters for a PRI card.

CommPlete Communications Server

MR9600 User Guide

Security: Operator

Example:

[1] A:\MMM # prisetup 10a

Use settings from:

1. Use Active Settings (pre-configured card)

2. Use System Defaults (new card)

3. Use Stored Settings (swapping cards)

Enter Selection (q(uit), <1>): 1

Getting PRI Info .....

1. Switch Type :AT&T 5ESS

2. Line Coding :Binary 8 Zero Substitution (B8ZS)

3. Framing Format :Extended Super Frame

4. Error Correction (CRC4/6):Enabled

5. Call Distribution :One to One

6. Set Carrier :PCM24/T1

7. Active Channels :23

Enter Selection (-(previous), q(uit), d(one), <1>):

pristatus

Parameter: Drive Specifier

Description: Retrieve the current status of the specified PRI card

Security: Operator

Example:

[2] A:\MMM # pristatus 10a

Getting PRI Info ....

Switch Type:AT&T 5ESS

Line Coding:Binary 8 Zero Substitution (B8ZS)

Framing Format:Extended Super Frame

Error Correction (CRC4/6):Enabled

Call Distribution:One to One

Set Carrier:PCM24/T1

Active Channels:23

Model:MTPRI-HD23B

Version:2.57E.44 / 232

Layer 1 Status:Up

Layer 2 Status:Multi-Frame Established

Number of Channels:23

quit

Parameter: None

Description: Logs the User off of the system.

Security: Guest

Example:

[05] A:\ # quit

Bye.

Username:

rassetup

Parameter: Device

Description: Sets the RASExpress configuration associated with a RAS Card. The device specified must be

a RAS card device.

CommPlete Communications Server

Commands

Security: Supervisor

Example:

[1] A:\ # rassetup 13a

Use settings from:

1. Use Active Settings (pre-configured card)

2. Use System Defaults (new card)

Enter Selection (q(uit), <1>): 1

Getting Ras Info ..

1. Version: 5.6.0

2. IP Address:204.26.122.125

3. Subnet Mask:255.255.255.128

4. Default Gateway:204.26.122.1

5. Primary DNS Server:204.147.80.1

6. Backup DNS Server:204.147.80.5

7. Frame Type:TYPE_II

8. Address Method:RADIUS

9. RAS Express Password :********

10. Protocol:RADIUS

11. Primary Server:204.26.122.122

12. Secondary Server:0.0.0.0

13. Shared Secret Password :********

Enter Selection (-(previous), q(uit), d(one), <1>):

rasstatus

Parameter: Device

Description: Interrogates the status of the RAS device. RAS card devices are 1a, 5a, 9a, 13a.

Security: Supervisor

Example:

[1] A:\ # rasstatus 13a

Getting Ras Info

Version: 5.6.0

IP Address: 204.26.122.125

Subnet Mask:255.255.255.128

Default Gateway:204.26.122.1

Primary DNS Server:204.147.80.1

Backup DNS Server:204.147.80.5

Frame Type:TYPE_II

Address Method:RADIUS

RAS Express Password:********

Protocol:RADIUS

Primary Server:204.26.122.122

Secondary Server:0.0.0.0

Shared Secret Password:********

rd, remdir

Parameter: Pathname

Description: Remove directory. The rd command deletes the directory specified by pathname.

Security: Supervisor

Limitations: The directory must be empty before rd can delete it. The rd command cannot delete a

directory’s subdirectories.

Example:

[0] A:\MMM # rd mr.log

[1] A:\MMM #

CommPlete Communications Server

MR9600 User Guide

readme

Parameter: None

Description: Displays a summary of the most recent modifications made to the firmware for the MR9600.

Security: Operator

Example:

[0] A:\ # readme

MR9600 version 1.02 release information

-- 1. Web Server functionality --------

. . .

-- 2. MR9600 MIB --------

. . .

-- 3. Known Limitations --------

. . .

[1] A:\ #

ren, rename

Parameter: Pathname1 Pathname2

Description: Renames the file Pathname1 to Pathname2.

Security: Supervisor

Example:

[0] A:\ # ren temp.txt temp1.txt

[1] A:\ #

rendir

Parameter: Pathname1 Pathname2

Description: Renames the directory Pathname1 to Pathname2.

Security: Supervisor

Example:

[0] A:\ # rendir MMM MMM1

[1] A:\ #

reset, rs

Parameter: Device

Description: Resets the specified modems by cycling their power. Any modems that are connected will

disconnect.

Security: Operator

Example:

[0] A:\ # reset 1a

[1] A:\ #

resumesys

Parameter: None

CommPlete Communications Server

Commands

Description: This resumes all backplane and SNMP processing in the controller. It is done automatically

after the controller firmware is updated (haltsys is done automatically at the beginning of the update).

Security: Supervisor

Example:

[0] A:\MMM # resumesys

Resume processing

See del.

See reset.

se, setenviron

Parameter: None

Description: Allows you to check or change the environment values for the MR9600, to set the defaults

for use in the whole system, and to set up any component of the system.

Security: Supervisor

Example:

[0] A:\ # se

Getting System Defaults

MultiCommManager Environment Setup

1. System Defaults Setup (Required)

2. Device Specific Setup (Required)

Enter Selection (q(uit), <1>): 1

security

Parameter: None

Description: Prompts you to change the user ID and password for any security levels lower than your

own.

Security: Supervisor

Example:

[0] A:\MMM # security

Modify security information for which security level:

1. Guest level

2. Operator level

3. Supervisor level

Which one? 1

Enter User ID : guest

Enter new password : *****

Repeat new password : *****

Security information updated

[1] A:\MMM #

CommPlete Communications Server

MR9600 User Guide

setconfig

Parameter: Pathname Device

Description: Associates a configuration file with a particular modem or modems .

Security: Operator

Example:

[0] A:\ # getmodems

2A Idle

default.cfg

Unassigned

Dial Up No Security

2B Idle

2C Idle

4A Idle

4B Idle

4C Idle

[1] A:\ # setconfig unix.cfg 2a:2c

[2] A:\ # setconfig rsa.cfg 4a:4c

[3] A:\ # getmodems

2A Idle

2B Idle

2C Idle

4A Idle

4B Idle

4C Idle

unix.cfg

rsa.cfg

Unassigned

Dial Up No Security

setfkey1, setfkey2, setfkey3, setfkey4

Parameter: Command String

Description: Creates command macros for the online function keys. These function keys are available for

use when one is online with a modem. See online.

Security: Operator

Example:

[0] A:\ # getfkey1

Function Key 1: “ATL5”

[1] A:\ # setfkey1 ATL5L6L7

Function Key 1: “ATL5L6L7”

[2] A:\ # getfkey1

Function Key 1: “ATL5L6L7”

setgateway

Parameter: IP Address

Description: Changes the default gateway address to the one specified by the IP Address parameter. See se.

Security: Supervisor

Example:

[0] A:\ # setgateway 199.199.199.191

Gateway IP Address 199.199.199.191 stored

[1] A:\ #

setip

Parameter: IP Address

Description: Changes the MR9600’s IP address to the one specified by the IP Address parameter. See se.

CommPlete Communications Server

Commands

Security: Supervisor

Example:

[0] A:\ # setip 199.199.199.44

IP Address 199.199.199.44 stored

[1] A:\ #

setpollingoff

Parameter: Device

Description: Disables controller generated polling to specified device. The example below starts with

displaying the status of the back plane by using the bpstatus command.

Security: Supervisor

Example:

[1] A:\ # bpstatus

Backplane Status:

Busy:NoResp:NoAck

-:no polling 0:count of 0

1-9: tens digit plus 1

*:>=ninety

Slot A

5: 000 000

6: 000 000 000 000 000 000 000 000

7: 000 000 000 000 000 000 000 000

8: 000 000 000 000 000 000 000 000

9: 000 000

10: 000 000 000 000 000 000 000 000

11: 000 000 000 000 000 000 000 000

12: 000 000 000 000 000 000 000 000

[2] A:\# setpollingoff 5a

[3] A:\# bpstatus

Backplane Status:

Busy:NoResp:NoAck

1-9: tens digit plus 1

-:no polling 0:count of 0

*:>=ninety

Slot A

5: --- 000

6: 000 000 000 000 000 000 000 000

7: 000 000 000 000 000 000 000 000

8: 000 000 000 000 000 000 000 000

9: 000 000

10: 000 000 000 000 000 000 000 000

11: 000 000 000 000 000 000 000 000

12: 000 000 000 000 000 000 000 000

setpollingon

Parameter: Device

Description: Re-enables polling bewtween controller and specified device. The example below starts with

displaying the status of the back plane by using the bpstatus command.

Security: Supervisor

Example:

[4] A:\ # bpstatus

Backplane Status:

Busy:NoResp:NoAck

-:no polling 0:count of 0

1-9: tens digit plus 1

*:>=ninety

Slot A

5: --- 000

6: 000 000 000 000 000 000 000 000

7: 000 000 000 000 000 000 000 000

8: 000 000 000 000 000 000 000 000

9: 000 000

10: 000 000 000 000 000 000 000 000

11: 000 000 000 000 000 000 000 000

CommPlete Communications Server

MR9600 User Guide

12: 000 000 000 000 000 000 000 000

[5] A:\# setpollingon 5a

[6] A:\# bpstatus

Backplane Status:

Busy:NoResp:NoAck

1-9: tens digit plus 1

-:no polling 0:count of 0

*:>=ninety

Slot A

5: 000 000

6: 000 000 000 000 000 000 000 000

7: 000 000 000 000 000 000 000 000

8: 000 000 000 000 000 000 000 000

9: 000 000

10: 000 000 000 000 000 000 000 000

11: 000 000 000 000 000 000 000 000

12: 000 000 000 000 000 000 000 000

[7] A:\ #

setreadcommunity

Parameter: None

Description: Changes the Read community settings.

Security: Supervisor

Example:

[0] A:\ # setreadcommunity public

Read Community public stored

[1] A:\ #

setsendtrap

Parameter: On, off

Description: Configures the MR9600 controller whether or not to send traps to an SNMP manager or

MultiCommManager console.

Security: Supervisor

Example:

[0] A:\ # getsendtrap

The sending of traps is enabled.

[1] A:\ # setsendtrap off

The sending of traps has been successfully disabled.

[2] A:\ # getsendtrap

The sending of traps is disabled.

setsubnet

Parameter: IP Address Mask

Description: Changes the subnet mask to the mask specified in the parameter. See se.

Security: Supervisor

Example:

[0] A:\ # setsubnet 255.255.255.0

Subnet mask 255.255.255.0 stored

[1] A:\ #

CommPlete Communications Server

Commands

settrap

Parameter: IP Address

Description: Changes the default trap IP address to the one specified in the parameter. This IP address is

where fault and status traps are sent. See se.

Security: Supervisor

Limitations: Only one default trap address may be set at a time.

Example:

[0] A:\ # settrap 199.199.199.6

Trap IP Address 199.199.199.6 stored

[1] A:\ #

setwritecommunity

Parameter: None

Description: Changes the Write community settings.

Security: Supervisor

Example:

[0] A:\ # setwritecommunity public

Write Community public stored

[1] A:\ #

sync

Parameter: None

Description: Writes oustanding events (events that normally get written every hour) to the

B:\#MMM\MR.log directory. The file will be named the current date and hour with an hour extension.

Security: Operator

Example:

[01] A:\ # sync

[02] A:\ #

t, time

Parameter: None

Description: Prompts you to change the time on the MR9600.

Security: Operator

Limitations: The time is not corrected for daylight savings time.

Example:

[0] A:\MMM # t

The current time is: 4:59pm

Enter the new time: hh:mm 17:10

[1] A:\MMM # cl

10/30/1996 5:10pm

[2] A:\MMM # t

The current time is: 5:10pm

Enter the new time: hh:mm 5:12pm

[3] A:\MMM # cl

CommPlete Communications Server

MR9600 User Guide

10/30/1996 5:12pm

t1cfg

Parameter: Device

Description: Sends T1 configuration information stored in nonvolatile memory to the specified device.

The specified device must be a T1 device. T1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.

Security: Operator

Example:

[0] A:\MMM # t1cfg 1b,5b,9b,13b

t1channelstatus, t1chstatus

Parameter: Device

Description: Displays the status of all the channels for the given T1 device.

Security: Guest

Example:

[0] A:\MMM # t1chstatus 13b

Channel

Modem

OOS Channel

Modem

OOS

On Hook

Timeout

On Hook

CO - Central Office, * - Inconsistent State

t1debug

Parameter: Device

Description: Displays the status of AB Signalling bits for both the transmit and receive directions of each

DSO channel for the specified T1 device within the CommPlete. TX = from CommPlete T1 card to central

office. RX = from central office to CommPlete T1 card.

Security: Supervisor

Limitation: CC9600 only

Example:

[31] A:\ # t1debug 1b

1. Enable Signal Bit monitoring

2. Turn Off signal bit monitoring

3. Signal Poll interval (4)

=> 1

Completed enabling all selected devices!

[32] A:\ #

01B

Tx/Rx

AB/AB

01B

Tx/Rx

AB/AB

CommPlete Communications Server

Commands

01 00/00

03 00/00

05 00/00

07 00/00

09 00/00

11 00/00

13 00/00

15 00/00

17 00/00

19 00/00

21 00/00

23 00/00

02 00/00

04 00/00

06 00/00

08 00/00

10 00/00

12 00/00

14 00/00

16 00/00

18 00/00

20 00/00

22 00/00

24 00/00

E&M Immediate Start Protocol Tx(AB) Rx(AB)

OFF HOOK

ON HOOK

RINGING

[33] A:\ # t1debug 1 b

1. Enable Signal Bit monitoring

2. Turn Off signal bit monitoring

3. Signal Poll interval (4)

=> 2

t1setup

Parameter: Device

Description: Sets the T1 configuration information associated with a T1 device. This information is stored

in a nonvolatile area of memory so that the device can be properly reconfigured on power-up or reset. The

specified device must be a T1 device. T1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.

Security: Supervisor

Example:

[0] A:\MMM # t1setup 5b

Use settings from:

1. Use Active Settings (pre-configured card)

2. Use System Defaults (new card)

3. Use Stored Settings (swapping cards)

Enter Selection (q(uit), <1>): 1

Getting T1 Card Info ....

1. Wink High Time (ms) :220

2. After Wink Time (ms) :500

3. PreWink Time (ms) :220

4. Channel Polling Interval (Sec):0

5. Error Threshold :6

6. Disconnect Timeout (sec) :11

7. Framing Format :DS1 AT&T Extended Super Frame (ESF)

8. Line Coding :Binary 8 Zero Substitution (B8ZS)

9. FXS Signaling Options :E&M Immediate Start

10. Transmit Level :- 0.0dB

Enter Selection (-(previous), q(uit), d(one), <1>):

t1status

Parameter: Device

Description: Interrogates the status of the specified T1 device. The specified device must a T1 device. T1

devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.

Security: Guest

Example:

[1] A:\MMM # t1status 5b

CommPlete Communications Server

MR9600 User Guide

Getting T1 Card Info ....

T1 Card Status:

Wink High Time (ms):220

After Wink Time (ms):500

PreWink Time (ms):220

Channel Polling Interval (Sec):0

Error Threshold:6

Disconnect Timeout (sec):11

Framing Format:DS1 AT&T Extended Super Frame (ESF)

Line Coding:Binary 8 Zero Substitution (B8ZS)

FXS Signaling Options:E&M Immediate Start

Transmit Level:- 0.0dB

Receive Level:+2.0db to -7.5db

LED Information:Online

Model:RAS9600-T1

Version:1.08/1.06

type

See cat.

unloadmod

Parameter: Module Name

Description: Unloads a module into memory. If unloaded successfully, the module is no longer available

to run.

Example:

[0] A:\MODULES # unloadmod nocall

Module <NOCALL> unloaded successfully

unmount

Parameter: Drive Specifier

Description: Remove the drive from the operating system. This is commonly done before formatting the

drive.

Security: Supervisor

Example:

[01] A:\# unmount b:

[02] A:\ # format b:

[03] B:\ #

update

Parameter: Pathname Device

Description: Updates the firmware of the controller, of a T1 device, or of up to eight modems. Pathname is

the path of the file used to update the firmware. The file name extension determines which device is

updated: .HXC updates the controller; .HXT updates the T1 card; and .HEX updates modems.

Security: Operator

Limitations: Only one update can be performed at one time.

Example:

update hd8803t.hex 2b:2h

Update started.

CommPlete Communications Server

Commands

[11] A:\MMM # update

Percent Done = 03%

2B Updating

2C Updating

2D Updating

2E Updating

2F Updating

2G Updating

2H Updating

[12] A:\ # abort 2b

Are you sure you wish to abort the update? (y/n) y

Aborting . . .

upload

Parameter: Pathname

Description: Uploads from a computer connected to the MR9600 controller’s serial port connector the file

specified by pathname. Before uploading, binary files must be converted to ASCII data on the source

computer using a utility supplied by Multi-Tech. The format for the data is one or more lines of

hexadecimal data up to 80 characters in length, where each hexadecimal value is bracketed by square

brackets (e.g., [2b][3c]...[1c]). When the file has been uploaded, press ESC or CTRL+D to complete the

upload.

Note: For debugging use only under the direction of Technical Support personnel. Files will normally be

transferred using FTP.

Security: Supervisor

Limitations: Only ASCII files can be uploaded. This command does not support flow control, so the files

should be uploaded using an ASCII file transfer protocol with a 1 millisecond delay between lines.

Example:

[0] A:\MMM # upload mr9600.db

...data uploaded here...

2192 byte(s) written to ‘mr9600.db’

[1] A:\MMM #

uptime

Parameter: Device or None

Description: If no arguments are given, this displays the date and time since the last boot. If arguments

are given, then the time that the device(s) has been up is given in days, hours, minutes and seconds.

Security: Operator

Example:

[05] A:\ # uptime

System up since – 1/8/2000 2:57pm - 0 Days 2 Hours 7 Minutes 5 Seconds

[06] A:\ # uptime 5a:6p

System up since - 1/8/2000 3:45pm - 0 Days 2 Hours 7 Minutes 12 Seconds

RAS

up for 000-00:55:03

Modem up for 000-00:55:03

Modem up for 000-00:55:02

CommPlete Communications Server

MR9600 User Guide

usage

Parameter: Time in Minutes

Description: Displays how many modems fit the following parameters: received inbound calls, made

outbound calls, were Out Of Service (OOS), were not respnding and were free per specified time intervals

since the controller was last started (24 clock and specifier is in minutes). The example below shows the

controller came up at 1:00 PM, has been running for 20 minutes and has taken 4 inbound calls.

Security: Operator

Example:

[01] A:\ # Usage 10

Time

Inbound

Outbound

OOS

NotResp

Free

Total

13:00

13:10

13:20

[02] A:\ #

userid

Parameter: None

Description: Changes your user ID by prompting you for your current user ID and new user ID.

Security: Guest

Example:

[0] A:\MMM # userid

Current user id: super

New user id: supervisor

Security information updated

[1] A:\MMM #

ver, version

Parameter: Device or None

Description: Displays the current version of the controller (if no arguments are given) or the current

versions of the devices that are listed.

Security: Guest

Example:

[0] A:\ # ver

Version 2.10 (Jan 09 1998 18:06:37)

[1] A:\ # ver 5a:6p

RAS

MTRAS96

5.6.0

1.08/1.06

1.10V

RAS9600-T1

Modem MT5634HD8

CommPlete Communications Server

Commands

whoami

Parameter: None

Description: Displays the user ID of the user who is logged on, and the user’s security level.

Security: Guest

Example:

[0] A:\MMM # whoami

supervisor with < supervisor> access rights

[1] A:\MMM #

CommPlete Communications Server

MR9600 User Guide

Error Messages

This section lists the MR9600’s error messages and their possible causes. Many error messages are caused

by human error. When you receive an error message when executing a command, ask the following

questions first:

•

Did you spell the command correctly?

Do you have access rights to the command?

Do you have the correct number of parameters in the correct format?

ERROR: Illegal command

The command is spelled wrong, or you have the wrong number or incorrect parameters.

ERROR: Invalid IP address, format ###.###.###.###

The IP address is not 4 groups of up to 3 digits separated by a period. The IP address has no components

with a value greater than 255.

ERROR: Invalid user id — user id not changed

The user ID contains an invalid character.

ERROR: Unable to perform command

User does not have the security access to execute the command.

ERROR: Make directory ‘DIRNAME’ failed.

The subdirectory ‘DIRNAME’ already exists.

ERROR: Unable to rename ‘DIR1’ to ‘DIR2’

DIR1 does not exist, or you are attempting to rename the current working directory.

ERROR: Online session already exists

The online command is active by either a Telnet session or a terminal attached to the CC9600.

CommPlete Communications Server

Commands

ERROR: No history is being maintained

The command history buffer is empty or not being maintained by the command line interface.

ERROR: Password not changed

The old password does not match the stored password; the new password is invalid; or the new password

and the repeated new password do not match.

ERROR: Unknown error

An error of unknown origin occurred while the MR9600 was attempting to parse a command line.

ERROR: Bad or missing configuration file

The specified configuration file is not present on the system. It is possible that the file name is incorrectly

spelled.

ERROR: Invalid number

The specified number is not a valid hex number starting with $ or a valid decimal number starting with a

digit.

ERROR: Invalid device specifier

The device specifier is invalid since it is not of the format 1a, where 1 represents the slot number for the

device and a represents the device number. See “Parameter Types” on page 22.

ERROR: Invalid drive specifier

The specified drive letter does not belong to a drive that is available to the system.

ERROR: Security information not changed

The new user ID is invalid. The new password is invalid; or the new password and the repeated new

password do not match.

ERROR: Unable to update security information

The CMOS write error failed when updating the security information.

CommPlete Communications Server

MR9600 User Guide

CommPlete Communications Server

6 Solving Problems

CommPlete Communications Server

MR9600 User Guide

Introduction

This chapter provides information needed to identify and fix problems with the MR9600. Problems can be

diagnosed by observing the LED indicators on the MR9600’s front panel, or through the dedicated

management console’s screen. Also, problems can be found by performing the diagnostic tests

documented in Chapter 8 of the MultiCommManager Owner’s Manual.

For specific MultiModem troubleshooting information, refer to the MultiModem Owner’s Manual shipped

with your MultiModem. For basic Windows messages, refer to your Windows manual or Help screens. For

a description of the MR9600’s LED indicators, see Chapter 1.

MR9600 Diagnostic Tests

If you suspect that your MR9600 is not functioning properly, you can run the following diagnostic tests to

test the MR9600’s hardware capabilities.

1. Refer to Figure 3 on page 8 to locate the test jumper on the MR9600 Controller card. Put the test

jumper into the loopback position, so the two pins are shorted together. Reinstall the MR9600

assembly into the CC9600 chassis. Plug the 10Base-T loopback jumper into the Ethernet connector

labeled “LAN” on the rear of the CC9600 chassis.

2. Run MultiExpress or another datacomm program on a PC at 115,200 bps with no flow control. Connect

the COM port used by the datacomm program to the MR9600’s RS-232 port on the rear of the

CC9600 chassis.

3. Reset the MR9600 by pressing the reset button on the front with a paper clip, or turn the CC9600

chassis off and on.

4. When prompted to start manually, press a key.

5. When prompted to enter a user name and password, log in as supervisor.

6. Type the command HDTEST and press ENTER.

7. You will see a menu. Proceed with testing in the following order:

WARNING: Running options out of order or ones not specified may cause unpredictable results.

Test 2 Red LEDs on.

Test 3 Green LEDs on.

Test 4 All LEDs off.

Test 5 Flash memory test.

Test 7 Ethernet loopback test.

Watch for the green Ethernet LED on the left side of the front panel; it should be on solid.

Numbers stopped and packets received will match.

Test 1 Start backplane. LEDs on the front panel of the MR9600 should reflect the number of cards

installed.

Test a Sets segment 1 modems to 9600 bps.

Test b Sets segment 1 modems OOS.

CommPlete Communications Server

Solving Problems

Test c Clears segment 1 modems OOS.

Test d Resets segment 1 modems.

CommPlete Communications Server

MR9600 User Guide

CommPlete Communications Server

Appendix

CommPlete Communications Server

MR9600 User Guide

Appendix A - Updating the MR9600 Controller

Firmware

As part of Multi-Tech Systems’ continuing effort to add value to its products, from time to time it releases

new firmware for the MR9600 controller. This procedure describes how to obtain new firmware releases

and use them to update your MR9600 controllers.

1. Download the current MR9600 controller firmware from the Multi-Tech Web site

(www.multitech.com). Firmware files are available in the Service and Support area under

“MultiModemManager & the CommPlete Communications Server”

(http://ftp.multitech.com/mmminfo.htm).

The firmware file name should be similar to “REL210.HXC.”

2. Using a third-party FTP application, FTP the .HXC file to the B drive of the MR9600 controller. If you

are unable to complete the transfer, it is possible that the controller’s B drive is full. In that case,

delete the most or all of the .HR files in B:\MMM\MR.LOG\ and try again.

3. Telnet to the MR9600 controller and change to the directory that you FTP’d the .HXC file to.

4. Type update <filename>, e.g., update rel210.hxc. The controller updates the firmware.

5. When the controller asks if you want to reboot, answer yes. Rebooting the controller does not

disconnect users who are currently connected to your modems.

6. Telnet into the controller after waiting a couple of minutes for it to reboot. Log in as supervisor.

7. Delete the .HXC file.

8. Log out of the controller. The update is complete.

CommPlete Communications Server

Index

CommPlete Communications Server

MR9600 User Guide

e1status, 37

exit, 38

format, 38

# character, 17

getcalls, 17, 38

getdevices, 39

gete1, 39

getfaults, 17, 39

getfkey, 40

10Base-T connector, 5

getgateway, 40

getip, 40

getmodems, 17, 41, 56

getpowerstatus, 41

getpri, 42

getprichannels, 42

getps, 41

getrack, 43

ASCII text files, 33

CC9600 chassis, 2, 3, 8, 9, 16, 36, 72

changing directories, 33

chassis, 9

colon in device parameter, 22

command

t1channelstatus, 60

commands

!!, 30

!a, 30

!n, 31

?, 31

A:, 31

abort, 31

B:, 32

boot, 32

bpstatus, 32

bye, 33

cat, 33

cd, 17, 33

cfg, 34

chdir, 33

cl, 34

clock, 34

config, 18

configure, 34

copy, 34

cp, 34

d, 34

date, 34

del, 35

getras, 43

getreadcommunity, 43

getsendtrap, 43

getslots, 44

getsubnet, 44

gett1, 44

gettemp, 44

gettrap, 45

getwritecommunity, 45

haltsys, 45

history, 30, 31, 45

listmod, 46

lo, 46

loadmod, 46

logout, 18, 46

ls, 35

md, 46

mkdir, 46

more, 47

mount, 47

oc, 47

online, 47, 67

oosclear, 18, 47

oosclr, 47

oosset, 18, 48

os, 48

passwd, 16, 49

password, 49

ping, 49

poweroff, 49

poweron, 49

pricbchannels, 50

priosbchannels, 50

prisetup, 51

pristatus, 52

delete, 35

dir, 35

download, 36

e1cfg, 36

e1channelstatus, 36

e1chstatus, 36

e1setup, 37

CommPlete Communications Server

Index

quit, 52

connectors, 4, 9

rassetup, 52

rasstatus, 53

rd, 53

date and time, 34, 60

readme, 54

deleting a file, 35

remdir, 53

device identifier, 22

ren, 54

device parameter, 22

diagnostics, 9

rename, 54

rendir, 54

directories, creating, 46

directories, deleting, 53

directories, renaming, 54

display commands, 23

downloading a file from the MR9600, 36

reset, 18, 54

resumesys, 55

rm, 35

rs, 54

se, 55

security, 55

setconfig, 56

setenviron, 55

setfkey, 56

setgateway, 56

setip, 57

setpollingoff, 57

setpollingon, 58

setreadcommunity, 58

setsendtrap, 43, 58

setsubnet, 59

settrap, 59

environment commands, 23

environment values, 55

error messages, 67

Ethernet

10Base-T connectors, 5, 8

cables, 9

concentrator module, 2, 8

event files, 16, 19

setwritecommunity, 59

sync, 59

t, 60

file commands, 24

file system, 16

firmware version, 65

firmware, updating, 63

front panel, 3, 8

t1cfg, 60

t1chstatus, 60

t1debug, 61

t1setup, 62

FTP (File Transfer Protocol), 2, 16, 17, 19, 36, 64

function keys, 40, 56

fuse, 5

t1status, 62

time, 60

type, 33

unloadmod, 63

unmount, 63

update, 63

Guest security level, 27

upload, 64

uptime, 64

usage, 64

userid, 16, 46, 65

ver, 65

HTML interfaces, 18

ver caption, 65

version, 65

whoami, 66

community settings, 45, 58, 59

community strings, 16

concentrator, 4

configuration

MR9600, 9

inactivity timer, 18

indicators. See LED indicators

installation, 8

Internet, 2, 18, 19

IP address, 13, 17, 18, 22, 45, 57, 67

gateway address, 40, 56

MR9600 address, 40

T1 devices, 60, 62

configuration files, 16, 19

CommPlete Communications Server

MR9600 User Guide

trap address, 59

resetting the MR9600 controller, 32

IP address mask parameter, 22

IP address parameter, 22

security, 16, 17, 18, 19, 27, 55, 66, 67, 68

commands, 25

LED indicators, 3, 4, 5, 72

files, 16, 19

guest level, 16

Guest level, 27

operator level, 16

mask, IP address, 22

Operator level, 28

memory, 5

microprocessor, 5

MMM directories, 16

modem control commands, 25

modems

supervisor level, 16

Supervisor level, 27, 29

self-test, 8

serial connector, 17

SNMP, 2, 9, 13, 16, 17, 19, 34, 58

specifications, 5

configuring, 34

managing, 18, 19, 47, 48, 54, 56

monitoring, 17, 38, 39, 41

Modules Description, 30

MultiExpress, 12, 72

Statistical Analyzer, 17, 19

subnet mask, 44, 59

supervisor console, 9, 12, 13

Supervisor security level, 27, 29

system commands, 26

MultiModemManager, 8, 9, 13, 16, 17, 19, 33, 58, 72

Operator security level, 27

T1 device, 60, 62, 63

TCP/IP, 2, 5, 9, 16, 17, 18, 19

Telnet, 2, 16, 17, 18, 67

traps, 17, 43, 45, 58, 59

parameter types, 22

password, 16, 17, 18, 19, 49, 55, 68, 72

password prompt, 12

passwords

updating firmware, 63

default, 16

uploading a file to the MR9600, 64

user ID, 16, 17, 18, 55, 65, 66, 67, 68

default, 16

pathname parameter, 22

power requirements, 5

power supplies, 8

username prompt, 12

processor, 5

prompt, command line, 17

PS9600 power supplies, 8

viewing ASCII text files, 33

remote management, 18

renaming a file, 54

Web browsers, 18

repeating a command, 30, 31

reset button, 12, 72

Web management, 19

CommPlete Communications Server

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