MultiConnect Adapter
Serial-to-Serial Adapter with IP
User Guide
Table of Contents
Table of Contents
Chapter 1 – Product Description & Specifications....................................................................................................4
Product Description....................................................................................................................................................4
Applications................................................................................................................................................................4
Types of Adapters Available ......................................................................................................................................5
Package Contents......................................................................................................................................................5
Handling Precautions.................................................................................................................................................5
Specifications.............................................................................................................................................................6
LED Indicators............................................................................................................................................................7
Chapter 2 – Installation................................................................................................................................................8
Attaching the MultiConnect to a Fixed Location .........................................................................................................8
Serial-to-Serial Adapter Installation............................................................................................................................9
Connecting the Cables...............................................................................................................................................9
Chapter 3 – Managing and Configuring the MultiConnect Adapter.......................................................................11
Two Ways to Login...................................................................................................................................................11
Login Using TTY ..................................................................................................................................................11
Login Using Telnet through the PPP Interface .....................................................................................................11
About Command Mode and Data Mode...................................................................................................................11
Chapter 4 – Command Line Interface and Application Examples .........................................................................12
Chapter 5 – Setting Country or Region Codes Using the CLI ................................................................................13
Chapter 6 – Flash Upgrade........................................................................................................................................14
Introduction ..............................................................................................................................................................14
Serial Flash Upgrade Scenario ................................................................................................................................14
Appendix A – Regulatory Information......................................................................................................................15
Appendix B – Warranty and Service.........................................................................................................................16
Multi-Tech Warranty Statement............................................................................................................................16
Repair Procedures for U.S. and Canadian Customers.........................................................................................16
Repair Procedures for International Customers (Outside U.S.A. and Canada)....................................................16
Repair Procedures for International Distributors ..................................................................................................17
Replacement Parts...............................................................................................................................................17
Index............................................................................................................................................................................18
Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B)
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Chapter 1 – Product Description and Specifications
Chapter 1 – Product Description &
Specifications
Product Description
The MultiConnect serial-to-serial adapter enables installed serial devices to connect to the Internet for remote
monitoring, control and configuration.
Internet-Enable Any Device. The MultiConnect adapter provides the powerful ability to IP-enable serial devices
allowing more options for data acquisition, device management, and industrial control than would otherwise be
available.
Simply install the MultiConnect between a serial device and an analog, ISDN, or wireless modem to send and receive
data over the Internet. It can also serve as a single Web page in response to a Web browser request.
Reduces Development Time. MultiConnect can make your existing and next generation serial device IP-ready
without requiring hardware changes to its design. MultiConnect actually provides faster time-to-market because it
relieves the burden and expense of writing and maintaining Internet applications. The complete, ready-to-integrate
MultiConnect adapter allows you to enhance your product while you focus on developing its core features.
Management and Configuration. MultiConnect has several means of management and configuration built into the
design. It supports remote configuration, which means you can have central site setup and control of the remote
adapters via the command line interface or telnet.
Applications
The MultiConnect adapters will IP-enable any device to provide remote monitoring, control and configuration of any
system. The solution is ideal for the following applications:
•
•
•
•
•
•
•
•
•
•
•
•
•
Appliances
ATM terminals
Credit card and check verification systems
Data collection
Gas pumps
Industrial and medical remote monitoring systems
Point-of-sale terminals
Remote diagnostics
Remote metering
Security systems
Ticketing machines
Vending/gaming machines
And more…..
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Chapter 1 – Product Description and Specifications
Types of Adapters Available
Product
Adapter Description
Region
Global
Global
MTS2SA-T
MTS2SA-T-R
Serial-to-Serial + IP (External Power)
Serial-to-Serial + IP (RS-232 Power)
Note: The MTS2SA-T-R (RS-232 Powered) Adapter requires power to be supplied into
Pin 6 of the female DB9.
Package Contents
•
•
•
•
•
•
•
One MultiConnect Adapter
One universal power supply with power cord included with the externally powered adapters
One RS-232 cable included with the RS-232 Serial-to-Serial Adapter
Two mounting brackets
Four adhesive-backed rubber feet (table-top mounting)
One Quick Start Guide
One MultiConnect CD
Handling Precautions
All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge.
Although input protection circuitry has been incorporated into the devices to minimize the effect of this static buildup,
proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting.
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Chapter 1 – Product Description and Specifications
Specifications
Category
Description
Memory
Flash Memory
Protocols Supported
8 MEG
2 MEG
ARP, DHCP, FTP, HTTP, ICMP, IP, POP3, PPP, SMTP, TCP, Telnet, TFTP, and
UDP
Serial Interface
Data Formats
Data Rates
Standard DCE serial
Serial, binary, asynchronous
300; 1200; 2400; 4800; 9600; 19200; 38400; 57600; 115200; 230400 bps
Flow Control
Management
Security
RTS/CTS (hardware)
Serial; Telnet
Username and password authentication using local database
System Software
Flash ROM standard: downloadable from a TCP/IP host (TFTP) or Xmodem via
Serial
LEDs
Ethernet
ACT (Activity) and STS (Status)
IEEE 802.3
Power Requirements
With External Power (MTS2SA-T) Power Consumption
@ 9V DC:
Typical 240mA
Maximum 250mA
With RS-232 Power (MTS2SA-T-R) Power Consumption
@ 5V DC:
@ 10V DC:
@ 15V DC:
@ 20V DC:
@ 25V DC:
Typical 95mA
Typical 50mA
Typical 35mA
Typical 28mA
Typical 24mA
Maximum 105mA
Maximum 60mA
Maximum 45mA
Maximum 38mA
Maximum 34mA
Operating Temperature
Storage Temperature
32° to +120°F (0° to 50°C); humidity range 25-85% (non-condensing)
-40°C to +85°C
3.5" w x 2.1" h x 0.98" d; 3.4 oz.
8.8 cm x 5.3 cm x 6 cm; 96 g
Safety Certifications:
Physical Dimensions
Certifications
UL60950
cUL60950
EN60950
ACA TS001 / AS 3260
EMC Safety Approvals:
FCC Part 15 Class A
EN55022
EN55024
CE Marked
Features
Serial interface supports DTE speeds to 230K bps
Embedded TCP/IP stack
External and RS-232 power options
High performance processor runs ARP, DHCP, FTP, HTTP, ICMP, IP, POP3,
PPP, SMTP, SNMP, SNMP, TCP, Telnet, TFTP, UDP protocols
Command line interface
Flash memory to update firmware with the latest enhancements
Flexible IP protocol stack
Compact, rugged industrial chassis design
Desktop or panel mounting
Two-year warranty
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Chapter 1 – Product Description and Specifications
Category
Description
Software Features
Internet Applications
DHCP Client:
Request IP address for Ethernet Interfaces
Telnet Server:
Command Line Configuration
Auto Dial-out Feature
Command line via custom port (other than standard port 23)
Telnet Client:
Connect to remote Telnet Server
Serial Auto Dial-in Feature
Terminal Server:
Network to Serial Connectivity
Serial to Network Connectivity
TFTP Server:
Flash Upgrade
SMTP Client:
The email client embedded in the MultiConnect sends email to the
configured recipients.
POP3 Client:
The email client embedded in the MultiConnect receives email from the
POP3 Server. This feature is useful for field upgrades. Firmware upgrades
can be sent as attachments.
HTTP Server:
To host Web pages on behalf of the serial device for monitoring and
configuration of the serial device.
Functional Features
Command Line Configuration over Serial or Ethernet
Serial - TTY
Ethernet - Telnet
Username and Password Authentication Using Local Database
The Username and Password can be created using commands.
The User database authenticates the Users before access to command
mode of the MultiConnect adapter is enabled.
Remote Transparent Bridging
Ethernet to Serial Bridging
Point-to-Point Protocol (PPP)
Negotiations Bridging Control Protocol
- 802.3 MAC Type
CCP Compression
LED Indicators
Name
ACT
STS
Description
Activity – Lit when data is being transmitted or received.
Status – Blinks to indicate that the unit is functioning.
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Chapter 2 – Installation
Chapter 2 – Installation
Attaching the MultiConnect to a Fixed
Location
The MultiConnect adapter is design to be used on the desktop or to be panel-mounted. To attach the bracket for
panel-mounting, following these steps:
1. Typically, the MultiConnect adapter is mounted against a flat surface with two mounting screws. Drill the
mounting holes at the desired location. The mounting holes must separated by 4 -7/16 inches center-to-center.
2. To attach the brackets to the MultiConnect, slide the mounting brackets into the corresponding slots on the back
of the MultiConnect chassis.
3. Attach the adapter to the surface with two screws.
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Chapter 2 – Installation
Serial-to-Serial Adapter Installation
This is an example of a typical setup.
Connecting the Cables
Serial-to-Serial Power Connections
Powered in one of two ways:
Powered by External Power Supply
MTS2SA-T
Powered through RS-232 Cable (Pin 6)
MTS2SA-T-R
Adapter RS-232 Connector
Adapter RS-232 Connector
Adapter RS-232 & External Power Connectors
Adapter RS-232 Power Pin Connector
Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B)
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Chapter 2 – Installation
Female End of the Multi-Tech Adapter
The following tables explain the Multi-Tech Adapter pin functions.
External Power
Multi-Tech
Adapter
Powered
Through Pin 6
Female Connector
Signal
IN/OUT
Signal
IN/OUT
Pin 1 CD
Pin 2 TX
O
O
I
Pin 1 CD
Pin 2 TX
Pin 3 RX
Pin 4 DTR
Pin 5 GND
Pin 6*
O
O
Pin 3 RX
Pin 4 DTR
Pin 5 GND
Pin 6 DSR
Pin 7 CTS
Pin 8 RTS
Pin 9 RI
I
I
I
--
O
I
--
Power
Pin 7 CTS
Pin 8 RTS
Pin 9 RI
I
O
O
O
O
*Pin 6 Input Power Consumption
@ 5V DC:
@ 10V DC:
@ 15V DC:
@ 20V DC:
@ 25V DC:
Typical 190mA
Typical 100mA
Typical 69mA
Typical 54mA
Typical 45mA
Maximum 245mA
Maximum 120mA
Maximum 83mA
Maximum 65mA
Maximum 55mA
Warning:
When supplying power to the RS-232 connector of the adapter, make sure
the power does not feed the DTE device.
Male End of the Multi-Tech Adapter
The following table explains the Multi-Tech Adapter pin functions.
RS-232 Multi-Tech
Adapter
Male Connector
Signal
IN/OUT
Pin 1 CD
Pin 2 RX
Pin 3 TX
Pin 4 DTR
I
I
O
O
-
Pin 5 GND
Pin 6 DSR
Pin 7 RTS
Pin 8 CTS
Pin 9 RI
I
O
I
I
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Chapter 3 – Managing and Configuring the MultiConnect Adapter
Chapter 3 – Managing and
Configuring the MultiConnect
Adapter
Two Ways to Login
Login Using TTY
•
Use TTY to configure your MultiConnect IP for the first time. Configure the host serial port using the
defaults listed below:
Baud: 115.2K
Data: 8
Parity: N
Stop: 1
Flow-Control: None
•
•
Press the Enter key three times to get to the Login prompt or send three carriage returns.
At the Login prompt, type admin.
At the Password prompt, type admin.
Important: The user name and password are case sensitive. They must be typed in lowercase letters.
Login Using Telnet through the PPP Interface
•
•
Open the PPP interface on the modem port.
Upon successful establishment of a Telnet session, the MultiConnect IP displays the Login prompt.
At the Login prompt, type admin.
At the Password prompt, type admin.
•
After a successful login, the MultiConnect IP enters Command Mode. In Command Mode, the
MultiConnect IP can be configured and managed using the Command Line Interface (CLI) command
set.
About Command Mode and Data Mode
•
In Command Mode, a # sign designates the prompt. If you type the word Help at the command prompt, a
complete list of commands displays.
•
•
•
If you type the word Usage at the command prompt, a list of the command semantics displays.
In Data Mode, the # sign is not displayed.
To leave Command Mode, exit your terminal or Telnet session or type the word Exit at the command prompt.
Note: See the Restore command and IP Escape String command.
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Chapter 4 – Command Line Interface (CLI)
Chapter 4 – Command Line Interface
and Application Examples
See the separate Command Line Interface and Application Examples guide. The guide includes the commands and
examples for managing and configuring your MultiConnect Adapter.
For your convenience, we have also provided a reference guide of modem AT commands.
These guides are available on the MultiConnect CD and on the Multi-Tech Web site.
Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B)
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Chapter 5 – Setting Country or Region Codes Using the CLI
Chapter 5 – Setting Country or
Region Codes Using the CLI
The Default Country or Region Code is B5.
If You Want to Change the Country or Region Code, Use the Command Line Interface:
Command Syntax
Description
set serial s1 modem country-code value <value>
Sets the modem country/region code value to <value>.
This command is valid only for port s1. Applicable only if the country-code type is set
to code.
Default Value
Success
Error
-
OK
1. Too few arguments
“Usage: set serial s1 modem country-code value <value>
Type ‘set serial s1 modem country-code value ?’ for more information”
Note: There is no validation on the country/region code value.
To View Country or Region Code:
Command Syntax show serial modem country code
This command is supported on s1 only.
Description
Displays the supported country/region codes for this product.
Default Value
-
Success OK
Error 1. Too few arguments
Possible value(s) are
configuration
chat-script
country/region code
modem-configuration
statistics
Country or Region Codes – A list of thcountry or region code settings for the countries/regions that Multi-
Tech currently supports is available on the Multi-Tech Web site at:
#chart
Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B)
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Chapter 6 – Flash Upgrade
Chapter 6 – Flash Upgrade
Introduction
The MultiConnect Adapter contains a 2 MB flash wherein the boot image, the firmware and configuration files are
stored in a compressed format.
Serial Flash Upgrade Scenario
Following steps explain the procedure to upgrade a flash using the serial COM port (serial flash upgrade).
Connect the MultiConnect Adapter to a PC COM Port.
•
•
•
•
•
•
•
Open an application through which we can access the serial device(e.g., Meterm, zoc, hyperterm).
Reboot the MultiConnect Adapter.
Wait for the boot message and prompt “press d to download” to appear.
Press d when prompted.
Select the XMODEM Protocol from the Terminal application.
Choose a file (MTXCSEM-TFTP-…) file to be uploaded.
Perform a file upload.
The MultiConnect Adapter reboots and will be up after a few seconds (10-15 secs).
The MultiConnect Adapter reboots after it has been successfully upgraded.
Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B)
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Appendix A – Regulatory Information
Appendix A – Regulatory
Information
Regulatory Information
FCC Part 15 Regulation
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Plug the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC rules. Operation of this device is subject to the following conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference that may cause undesired operation.
WARNING – Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Industry Canada
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur.
EMC, Safety, and Directive Compliance
The CE mark is affixed to this product to confirm compliance with the following European Community Directives:
Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic
compatibility;
and
Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical
equipment designed for use within certain voltage limits.
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Appendix B – Warranty and Service
Appendix B – Warranty and Service
Multi-Tech Warranty Statement
Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a
period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten
years (depending on model) from date of shipment.
MTS MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
This warranty does not apply to any products which have been damaged by lightning storms, water, or power surges or which have
been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by Customer or
any party without MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products which prove to
be defective within the warranty period or, at MTS’s option, issuance of a refund of the purchase price. Defective products must be
returned by Customer to MTS’s factory — transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES, AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY
EXCEED THE PRICE FOR DEFECTIVE PRODUCTS.
Repair Procedures for U.S. and Canadian Customers
In the event that service is required, products may be shipped, freight prepaid, to our Mounds View, Minnesota factory:
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
Attn: Repairs, Serial # ____________
A Returned Materials Authorization (RMA) is not required. Return shipping charges (surface) will be paid by MTS to destinations in
U.S. and Canada.
Please include, inside the shipping box, a description of the problem, a return shipping address (must have street address, not P.O.
Box), your telephone number, and if the product is out of warranty, a check or purchase order for repair charges.
For out of warranty repair charges, go to www.multitech.com/DOCUMENTS/Company/warranty/
Extended two-year overnight replacement service agreements are available for selected products. Please call MTS customer
service at (888) 288-5470 or visit our web site at www.multitech.com/PARTNERS/Programs/orc/ for details on rates and coverage’s.
Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our
Technical Support department at (800) 972-2439 or email [email protected]. Please direct your questions regarding repair
expediting, receiving, shipping, billing, etc., to our Repair Accounting department at (800) 328-9717 or (763) 717-5631, or email
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused
damages are billed on a time-plus-materials basis.
Repair Procedures for International Customers (Outside
U.S.A. and Canada)
Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech product. You
may also contact any Multi-Tech sales office for information about the nearest distributor or other repair service for your Multi-Tech
In the event that factory service is required, products may be shipped, freight prepaid to our Mounds View, Minnesota factory.
Recommended international shipment methods are via Federal Express, UPS or DHL courier services, or by airmail parcel post;
shipments made by any other method will be refused. A Returned Materials Authorization (RMA) is required for products shipped
from outside the U.S.A. and Canada. Please contact us for return authorization and shipping instructions on any International
shipments to the U.S.A. Please include, inside the shipping box, a description of the problem, a return shipping address (must have
street address, not P.O. Box), your telephone number, and if the product is out of warranty, a check drawn on a U.S. bank or your
company’s purchase order for repair charges. Repaired units shall be shipped freight collect, unless other arrangements are made
in advance.
Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our
Technical Support department nearest you or email [email protected]. When calling the U.S., please direct your questions
regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A.,
or email [email protected].
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused
damages are billed on a time-plus-materials basis.
Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B)
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Appendix B – Warranty and Service
Repair Procedures for International Distributors
International distributors should contact their MTS International sales representative for information about the repairs for their Multi-
Tech product.
Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our
International Technical Support department at +(763)717-5863. When calling the U.S., please direct your questions regarding repair
expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or email
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused
damages are billed on a time-plus-materials basis.
Replacement Parts
SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-Tech
products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses:
Mail:
SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
800 826-0279
Phone:
Fax:
914 267-2420
Email:
Internet:
Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B)
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Index
Index
IP Serial Setup Commands
A
set serial modem country code value...................13
show serial modem country code.........................13
Applications................................................................4
AT Commands .........................................................12
L
C
Login using Telnet....................................................11
Command Mode.......................................................11
O
D
Ordering Replacement Parts....................................17
Data Mode ...............................................................11
P
E
Pin Functions ...........................................................10
EMC, Safety, and Directive Compliance ..................15
R
F
Reduced Development Time......................................4
Replacement Parts...................................................17
Flash Upgrade Scenario 1 .......................................14
S
H
Set serial modem country code value IP command .13
Setup Example...........................................................9
Show serial modem country code IP command .......13
Software Features......................................................7
Specifications.............................................................6
Handling Precautions.................................................5
I
Installation..................................................................8
Internet Applications...................................................7
T
TTY Login ................................................................11
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