GS700TP (724TP, 748TP)
Series Hardware
Installation Guide
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
202-10335-01
November 2007
Voluntary Control Council for Interference (VCCI) Statement
This equipment is in the Class B category (information equipment to be used in a residential area or an adjacent area
thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing
Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas. When used
near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling.
Regulatory Compliance Information
This section includes user requirements for operating this product in accordance with National laws for usage of radio
spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result
in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
NOTE: This product's firmware limits operation to only the channels allowed in a particular Region or Country.
Therefore, all options described in this user's guide may not be available in your version of the product.
Europe – EU Declaration of Conformity
Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the
following EU Council Directives: 89/336/EEC and LVD 73/23/EEC. Compliance is verified by testing to the following
standards: EN55022 Class A, EN55024 and EN60950-1.
FCC Requirements for Operation in the United States
FCC Information to User
This product does not contain any user serviceable components and is to be used with approved antennas only. Any
product changes or modifications will invalidate all applicable regulatory certifications and approvals
FCC Guidelines for Human Exposure
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance of 20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Declaration Of Conformity
We NETGEAR, Inc., 4500 Great America Parkway, Santa Clara, CA 95054, declare under our sole responsibility that
the model GS700TP Smart Switch with Gigabit Ports complies with Part 15 of FCC Rules. Operation is subject
to the following two conditions:
•
•
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.
FCC Radio Frequency Interference Warnings & Instructions
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
iii
v1.0, November 2007
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following methods:
•
•
•
•
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected
Consult the dealer or an experienced radio/TV technician for help.
GS700TP Smart Switch with Gigabit Ports
Tested to Comply
with FCC Standards
FOR HOME OR OFFICE USE
Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void the user's right to operate
the equipment.
D
Canadian Department of Communications Radio Interference Regulations
This digital apparatus (GS700TP Smart Switch with Gigabit Ports) does not exceed the Class B limits for
radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Product and Publication Details
Model Number:
GS700TP
Publication Date:
Product Family:
November 2007
Smart Switch
GS700TP Smart Switch
Business
Product Name:
Home or Business Product:
Language:
English
Publication Part Number:
202-10335-01
Publication Version Number: 1.0
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Contents
About This Guide
Conventions, Formats and Scope .................................................................................... ix
How to Use This Manual ................................................................................................... x
Chapter 1
Package Contents ........................................................................................................1-17
Installation
Installing the Switch in a Rack ...............................................................................2-30
Step 3: Checking the Installation ..................................................................................2-31
Step 4: Connecting Devices to the Switch ....................................................................2-32
Step 5: Installing an SFP GBIC Module ........................................................................2-32
Step 6: Applying AC Power ..........................................................................................2-33
Physical Description
Front and Back Panel Configuration .............................................................................3-19
GS724TP Front and Back Panels Configuration ....................................................3-19
GS748TP Front and Back Panels Configuration ....................................................3-20
LED Designations .........................................................................................................3-21
Port LEDs ...............................................................................................................3-21
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System LEDs .........................................................................................................3-22
Device Hardware Interfaces .........................................................................................3-23
RJ-45 Ports ............................................................................................................3-23
Appendix A
Troubleshooting
Troubleshooting Chart ................................................................................................... A-1
Additional Troubleshooting Suggestions ....................................................................... A-2
Network Adapter Cards ........................................................................................... A-2
Auto-negotiation ...................................................................................................... A-3
Appendix B
Management ........................................................................................................... B-1
Interface .................................................................................................................. B-1
LEDs ....................................................................................................................... B-1
Environmental Specifications .................................................................................. B-2
Electromagnetic Emissions ..................................................................................... B-2
Electromagnetic Immunity ....................................................................................... B-2
Safety ...................................................................................................................... B-2
Modules ................................................................................................................... B-3
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About This Guide
®
Congratulations on the purchase of the NETGEAR Smart Switch. The NETGEAR GS700TP
Installation Manual describes how to install, configure and troubleshoot the smart switch. The
information in this manual is intended for readers with intermediate computer and Internet skills.
Conventions, Formats and Scope
The conventions, formats, and scope of this manual are described in the following paragraphs:
•
Typographical Conventions. This manual uses the following typographical conventions:
Italics
Bold
Books, CDs, URL names
User input
Fixed
Screen text, file and server names, extensions, commands, IP addresses
•
Formats. This manual uses the following formats to highlight special messages:
Note: This format is used to highlight information of importance or special interest.
Tip: This format is used to highlight a procedure that will save time or resources.
Warning: Ignoring this type of note may result in a malfunction or damage to the
equipment.
Danger: This is a safety warning. Failure to take heed of this notice may result in
personal injury or death.
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GS700TP Hardware Installation Guide
•
Scope. This manual is written for the GS700TP according to these specifications:
Product Version
GS700TP Smart Switch
November 2007
Manual Publication Date
Note: Product updates are available on the NETGEAR, Inc. web site at
How to Use This Manual
The HTML version of this manual includes the following:
•
Buttons,
at a time.
and
, for browsing forwards or backwards through the manual one page
•
The
button displays the table of contents and the
button. Double-click on a link
in the table of contents or index to navigate directly to where the topic is described in the
manual.
•
•
The
product model.
button accesses the full NETGEAR, Inc. online knowledge base for a particular
Links to PDF versions of the full manual and individual chapters.
How to Print this Manual
To print this manual you can select one of the following options, according to your requirements.
•
Printing a Page in the HTML View - Each page in the HTML version of the manual is
dedicated to a major topic. Use the Print button on the browser toolbar to print the page
contents.
•
Printing a Chapter - Use the PDF of This Chapter link at the top left of any page.
–
Click the PDF of This Chapter link at the top right of any page in the chapter you want to
print. The PDF version of the chapter you were viewing opens in a browser window.
–
Your computer must have the free Adobe Acrobat reader installed in order to view and
print PDF files. The Acrobat reader is available on the Adobe Web site at
x
About This Guide
v1.0, November 2007
GS700TP Hardware Installation Guide
–
Click the print icon in the upper left of the window.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
•
Printing the Full Manual - Use the Complete PDF Manual link at the top left of any page.
–
Click the Complete PDF Manual link at the top left of any page in the manual. The PDF
version of the complete manual opens in a browser window.
–
Click the print icon in the upper left of the window.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
Revision History
Version
Number
Part Number
Date
Description
202-10335-01 1.0
November 2007
Product update
About This Guide
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Chapter 1
Introduction
The NETGEAR Smart Switch is a state-of-the-art, high-performance, IEEE-compliant network
connectivity to eliminate bottlenecks, boost performance, and increase productivity. To simplify
This chapter serves as an introduction to the GS700TP Smart Switch and provides the following
information:
•
•
•
Overview
Switch Features
Package Contents
Overview
This Installation Guide is for the following NETGEAR Smart Switches:
•
•
GS724TP - This product offers support for 24 ports of 10/100/1000 and two Form-factor slots
which support 1000 (1000Base-SX/LX)/100M SFP. This product supports the added feature of
Power over Ethernet (PoE).
GS748TP - This product offers support for 48 ports of 10/100/1000 and four Form-factor slots
which support 1000 (1000Base-SX/LX)/100M SFP. This product supports the added feature of
Power over Ethernet (PoE).
You can make high-speed connections using the Gigabit ports. For example:
•
•
•
Connecting to a network backbone
Linking to high-speed servers
Providing 10/100/1000 copper and fiber connectivity
The GS700TP Smart Switch also provides the benefit of administrative management with a complete
package of features for the observation, configuration, and control of the network. With a Web-
based Graphical User Interface (GUI), you can view the switch’s many features and use them in a
simple and intuitive manner. The switch’s management features include configuration for port and
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GS700TP Hardware Installation Guide
switch information, VLAN for traffic control, port trunking for increased bandwidth, and Class of
Service (CoS) for traffic prioritization. These features provide better understanding and control of
the network. Initial discovery of the switch on the network requires the SmartWizard Discovery
program, a utility that runs on a PC.
The GS700TP Smart Switch can be free-standing, or rack mounted in a wiring closet or equipment
room. It is IEEE-compliant and offers low latency for high-speed networking. All ports can
automatically negotiate to the highest speed. This capability makes the switch ideal for
environments that have a mix of Ethernet, Fast Ethernet, or Gigabit Ethernet devices. In addition,
all RJ-45 ports operate in half- or full-duplex mode. The maximum segment length is 328 feet (100
meters) over Category 5 Unshielded Twisted-Pair (UTP) cable, but much longer for fiber
connections using SFP GBIC modules.
The NETGEAR Smart Switch can be used as a desktop to build a small network that enables you
to have 1000 Mbps access to a file server. With full-duplex enabled, the switch port connected to
the server or PC can provide 2000 Mbps throughput.
Introduction
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Figure 1-1
Switch Features
The following list identifies the key features of the NETGEAR Smart Switch.
•
•
24/48 RJ-45 10/100/1000M auto-sensing Giga switching ports.
Small Form-factor Pluggable (SFP) GBIC slots, which function as combo ports. Combo ports
are single ports with two physical connections, SFP fiber and RJ-45 copper. The RJ-45 copper
ports corresponding to the Combo ports are the four 10/100/1000M auto-sensing Giga
switching ports on each device. If both devices are plugged in, the fiber connection is active,
with fiber port taking priority if both are connected.
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•
•
SFP types supported are:
–
–
–
1000Base-SX
1000Base-LX
100Base - FX
The devices support full Netgear Smart Switch functionality and provide full compatibility
with the following IEEE standards:
–
–
–
–
–
–
IEEE 802.3i, (10Base-T)
IEEE 802.3u (100Base-TX, 100Base-FX)
IEEE 802.3x (Full-duplex flow control)
IEEE 802.3ab (1000Base-T)
IEEE 802.3z (1000Base-X)
IEEE 802.3af (DTE Power via MDI)
•
•
•
Auto-sensing and auto-negotiating capabilities for all ports.
Auto Uplink™ on all ports to make the right connection.
Automatic address-learning function to build the packet-forwarding information table. The
table contains up to 4K Media Access Control (MAC) addresses.
•
•
•
•
•
•
•
•
•
•
Full- and half-duplex functions for all 10/100/1000 Mbps ports.
Store-and-Forward transmission to remove bad packets from the network.
Full-duplex IEEE 802.3x pause frame flow control.
Active flow control to minimize packet loss/frame drops.
Half-duplex back-pressure control.
Per port LEDs, System LEDs.
Internal power supply.
Standard 1U high, rack mountable19” chassis.
Fan speed control supported (optional).
GS724TP supports the following POE functions:
–
Smart Power Managed function handles the power of each port in the event of limited
available power.
Introduction
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–
Support 24-Port POE function, 15.4W for 12 ports , 8W for 24 ports , Total 192W for
POE. GS724TP using data pairs (RJ-45 1,2,3&6 PIN) provide power to PD.
•
GS748TP supports the following POE functions:
–
Smart Power Managed function handles the power of each port in the event of limited
available power.
–
Support 48-Port POE function, 15.4W for 24 ports , 8W for 48 ports , Total 384W for
POE. GS748TP using data pairs (RJ-45 1,2,3&6 PIN) provide power to PD.
Package Contents
Figure 1-2 shows the package contents of the NETGEAR Smart Switch
Figure 1-2
Verify that the package contains the following:
•
•
•
NETGEAR Smart Switch
Rubber footpads for tabletop installation
Power cord
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Introduction
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GS700TP Hardware Installation Guide
•
•
•
•
Rack-mount Kit for installing the switch in a 19-inch rack
Installation Guide
Smart Switch Resource CD with SmartWizard Discovery and User’s manual
Warranty/Support Information Card
If any item is missing or damaged, contact the place of purchase immediately.
Introduction
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Chapter 2
Installation
This chapter describes the installation procedures for your NETGEAR Smart Switch. Switch
Step 4: Connecting Devices to the Switch
Step 5: Installing an SFP GBIC Module
Step 6: Applying AC Power
Step 7: Managing the Switch through a Web Browser or the PC Utility for Initial Configuration
Step 1: Preparing the Site
Before installing the switch, ensure the operating environment meets the requirements in the
following table.
Table 2-1. Site Requirements
Characteristics Requirements
Mounting
• Desktop installations - Provide a flat table or shelf surface.
• Rack-mount installations - Use a 19-inch (48.3-centimeter) EIA standard equipment
rack that is grounded and physically secure. The rack-mount kit supplied with the switch
is also required.
Access
Locate the switch in a position that allows access to the front panel RJ-45 ports, the ability
to view the front panel LEDs, and easy safe access access to the power connector.
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Table 2-1. Site Requirements (continued)
Characteristics Requirements
Power source
Provide a power source within 6 feet (1.8 meters) of the installation location. Power
specifications for the switch are shown in Appendix A Appendix A “Troubleshooting”.
Ensure the AC outlet is not controlled by a wall switch, which can accidentally turn off
power to the outlet and the switch.
Environmental
• Temperature - Install the switch in a dry area, with ambient temperature between 0 and
40ºC (32 and 104ºF). Keep the switch away from heat sources such as direct sunlight,
warm air exhausts, hot-air vents, and heaters.
• Operating humidity - The installation location should have a maximum relative
humidity of 90%, non-condensing.
• Ventilation - Do not restrict airflow by covering or obstructing air inlets on the sides of
the switch. Keep at least 2 inches (5.08 centimeters) free on all sides for cooling. Be
sure there is adequate airflow in the room or wiring closet where the switch is installed.
• Operating conditions - Keep the switch at least 6 ft. (1.83 m) away from nearest
source of electromagnetic noise, such as a photocopy machine.
Step 2: Installing the Switch
The NETGEAR Smart Switch can be installed on a flat surface or in a standard 19-inch rack.
Installing the Switch on a Flat Surface
four concave spaces on the bottom of the switch. The rubber footpads cushion the switch against
shock/vibrations.
Installing the Switch in a Rack
To install the switch in a rack, use the following procedure (and refer to Figure 2-1). To perform
this procedure, you need the 19-inch rack-mount kit supplied with switch.
1. Attach the supplied mounting brackets to the side of the switch.
2. Insert the screws provided in the rack-mount kit through each bracket and into the bracket
mounting holes in the switch.
3. Tighten the screws with a #1 Phillips screwdriver to secure each bracket.
4. Align the mounting holes in the brackets with the holes in the rack, and insert two pan-head
screws with nylon washers through each bracket and into the rack.
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GS700TP Hardware Installation Guide
5. Tighten the screws with a #2 Phillips screwdriver to secure the switch in the rack.
Figure 2-1
Note: Always install devices from the bottom of the to the top. This will prevent the rack
from over balancing and toppling over.
Step 3: Checking the Installation
Before applying power perform the following:
•
•
•
•
Inspect the equipment thoroughly.
Verify that all cables are installed correctly.
Check cable routing to make sure cables are not damaged or creating a safety hazard.
Ensure all equipment is mounted properly and securely.
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Step 4: Connecting Devices to the Switch
The following procedure describes how to connect PCs to the switch’s RJ-45 ports. The
NETGEAR Smart Switch contains Auto Uplink™ technology, which allows you to attach devices
using either straight-through or crossover cables..
Figure 2-2
Connect each PC to an RJ-45 network port on the Switch front panel (Figure 2-2). Use Category 5
(Cat5) Unshielded Twisted-Pair (UTP) cable terminated with an RJ-45 connector for these
connections.
Note: Ethernet specifications limit the cable length between the switch and the attached
device to 100 m (328 ft.).
Step 5: Installing an SFP GBIC Module
The following procedure describes how to install an SFP Gigabit Ethernet module in the switch’s
Gigabit module bay. Standard SFP GBIC modules are sold separately from the Smart Switch. If
you do not plan to install an SFP GBIC module at this time, skip this procedure.
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To install an SFP GBIC module:
1. Insert the SFP module into the SFP module bay.
2. Press firmly to ensure the module seats into the connector
Figure 2-3
Step 6: Applying AC Power
NETGEAR Smart Switch does not have an ON/OFF switch. The method of applying or removing
AC power is by connecting or disconnecting the power cord. Before connecting the power cord,
select a grounded 3-pronged AC source that is not controlled by a wall switch, which can turn off
power to the switch. After selecting an appropriate AC source, use the following procedure to
apply AC power.
1. Connect the female end of the supplied AC power adapter cable to the power receptacle on the
back of the switch.
2. Connect the 3-pronged end of the AC power adapter cable to the 3-pronged AC source.
When applying power, the Power LED on the switch’s front panel is green.
If the Power LED does light up, check that the power cable is plugged in correctly and that the
power source is functioning correctly. If this does not resolve the problem, refer to Appendix A
“Troubleshooting”.
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Step 7: Managing the Switch through a Web Browser or the
PC Utility for Initial Configuration
The NETGEAR Smart Switch contains software for viewing, changing, and monitoring the way it
works. This management software is not required for the switch to work. You can use the ports
without using the management software. However, the management software enables you to setup
VLAN and Trunking features, and also improves the efficiency of the switch, which results in the
improvement of its overall performance as well as the performance of the network.
After powering up the switch for the first time, you can configure the Smart Switch using a Web
browser or a utility program called SmartWizard Discovery. For more information about managing
the switch, see the Software Manual on the Smart Switch Resource CD.
Note: When the device powers up, there is a default IP address already configured on the
device. The default IP address is 192.168.0.239 and subnet mask 255.255.255.0.
Installation
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Chapter 3
Physical Description
This chapter describes the NETGEAR Smart Switch hardware features. The topics include:
•
•
•
•
GS724TP Front and Back Panels Configuration
GS748TP Front and Back Panels Configuration
LED Designations
Device Hardware Interfaces
Front and Back Panel Configuration
GS724TP Front and Back Panels Configuration
The GS724TP is a 24-Ports 10/100/1000M + 2 SFP Combo ports Smart PoE switch .Every RJ45
port is capable of sensing the line speed and negotiating the operation duplex mode with the link
partner automatically
Figure 3-1 illustrates the NETGEAR GS724TP Smart Switch front panel:
Figure 3-1
The front panel contains the following:
•
•
•
•
•
24 RJ-45 connectors for 10/100/1000Mbps auto sensing Gigabit Ethernet switching ports.
Two SFP slots for SFP modules supporting 1000(1000Base-SX/LX)/100M SFP.
Reset button to restart the device.
Recessed default reset button to restore the device back to the factory defaults.
Port LEDS
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•
System LEDs
Figure 3-2 illustrates the NETGEAR GS724TP Smart Switch back panel:
Figure 3-2
The back panel contains the following:
•
A 100-240VAC/50-60 Hz universal input, which is a standard AC power receptacle for
accommodating the supplied power cord.
GS748TP Front and Back Panels Configuration
The GS748TP is a 48-Port 10/100/1000M Smart PoE switch + 4 SFP Combo port switch. Every
RJ45 port is capable of sensing the line speed and negotiating the operation duplex mode with the
link partner automatically
Figure 3-3 illustrates the NETGEAR GS748TP Smart Switch front panel:
Figure 3-3
The front panel contains the following:
•
•
•
•
•
•
48 RJ-45 connectors for 10/100/1000Mbps auto sensing Gigabit Ethernet switching ports.
Four SFP slots for SFP modules supporting 1000(1000Base-SX/LX)/100M SFP.
Reset button to restart the device.
Recessed default reset button to restore the device back to the factory defaults.
Port LEDS
System LEDs
Physical Description
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GS700TP Hardware Installation Guide
Figure 3-4 illustrates the NETGEAR GS724TP Smart Switch back panel:
Figure 3-4
The back panel contains the following:
•
A 100-240VAC/50-60 Hz universal input, which is a standard AC power receptacle for
accommodating the supplied power cord.
This section provides an explanation for the following LED types:
•
•
Port LEDs
System LEDs
Port LEDs
The following table describes the port LED designations.
Table 3-1. Port LEDs
Port
LED
Designation
24/48-10/100/1000 Ports SPD/Link/ACT LED
- One LED/Port
• Off - No 10/100Mbps link is established on the port.
• Solid Green - A valid 1000Mbps link is established
on the port.
• Flashing Green - Packet transmission or reception
is occurring on the port at 1000Mbps.
• Solid Yellow - A valid 10/100Mbps link is
established on the port.
• Flashing Yellow - Packet transmission or
reception is occurring on the port at 10/100Mbps.
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Table 3-1. Port LEDs (continued)
Port
LED
Designation
PoE Mode
• Off - No PoE-powered device (PD) connected.
• Solid Green - The PoE powered device (PD) is
connected and the port is supplying power
successfully.
• Solid Yellow - Indicates one of the following
failures resulted in stopping power to that port:
•Short circuit on PoE power circuit.
•PoE power demand exceeds power available.
•PoE current exceeds PD’s Classification.
•Out of proper voltage band (44-57 VDC).
2/4-SFP Ports - One
LED/Port
SFP Link/ACT LED
• Off - No link is established on the port.
• Solid Green - A valid 1000Mbps SFP module link
is established on the port.
• Flashing Green - Packets transmission or
reception is occurring on the port at 1000Mbps.
• Solid Yellow - A valid 100Mbps SFP module link is
established on the port.
• Flashing Yellow - Packets transmission or
reception is occurring on the port at 100Mbps.
System LEDs
The following table describes the system LED designations.
Table 3-2. System LEDs
LED
Designation
MAX POE LED
• Off - Indicates that there is at least 7W of PoE power available for
another device.
• Solid Yellow - Indicates that less than 7W of PoE power is available.
• Flashing Yellow - Indicates the PoE MAX LED was active in the
previous two minutes.
1~24/48 Port LED mode select
LED
• Solid Green - LED Mode in Ethernet LED Mode (default).
• Solid Yellow- LED Mode in PoE LED Mode.
Power LED
• Off - Power is disconnected.
• Solid Green - Power is supplied to the switch and is operating
normally.
Physical Description
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Table 3-2. System LEDs (continued)
LED
Designation
FAN LED
• Off - FAN is operating normally.
• Solid Yellow - FAN has failed.
MAX POE LED
• Off - There is at least 7W of PoE power available for another device.
• Solid Yellow - Indicates that less than 7W of PoE power is available.
• Flashing Yellow - Indicates that the PoE MAX LED was active in the
previous two minutes.
This section provides information for the following hardware interfaces:
•
•
•
RJ-45 Ports
SFP GBIC Module
Factory Defaults Button
RJ-45 Ports
RJ-45ports are auto-sensing ports. When inserting a cable into an RJ-45 port, the switch
automatically ascertains the maximum speed (10 or 100 or 1000 Mbps) and duplex mode (half- or
full-duplex) of the attached device. All ports support only Unshielded Twisted-Pair (UTP) cable
terminated with an 8-pin RJ-45 plug.
To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink. This
technology allows attaching devices to the RJ-45 ports with either straight-through or crossover
cables. When inserting a cable into the switch’s RJ-45 port, the switch automatically:
•
•
Senses whether the cable is a straight-through or crossover cable.
Determines whether the link to the attached device requires a “normal” connection (such as
when connecting the port to a PC) or an “uplink” connection (such as when connecting the
port to a router, switch, or hub).
•
Configures the RJ-45 port to enable communications with the attached device, without
requiring user intervention. In this way, the Auto Uplink technology compensates for setting
uplink connections, while eliminating concern about whether to use crossover or straight-
through cables when attaching devices.
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Physical Description
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SFP GBIC Module
The GBIC module bays accommodate standard SFP GBIC modules, such as the AGM731F,
AGM732F, or AGM733 from NETGEAR, allowing fiber connections on the network. The module
bay is a combo port, sharing a connection with an RJ-45 port. Being a combo port, only one type
of connection can be active at any given time. For example, both copper and fiber port cannot be
used at the same time. If both connectors are plugged in at the same time, the fiber port becomes
active.
The SFP GBIC bay accommodates a standard SFP GBIC module.
Factory Defaults Button
The Smart Switch has a Factory default button to enable clearing the current configuration and
returning the device back to the factory settings. This removes all settings, including the password,
VLAN settings and port configurations.
Physical Description
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Appendix A
Troubleshooting
This chapter provides information about troubleshooting the NETGEAR Smart Switch. The topics
include the following:
•
•
Troubleshooting Chart
Additional Troubleshooting Suggestions
Troubleshooting Chart
The following table lists symptoms, causes, and solutions of possible problems.
Table A-1. Troubleshooting Chart
Symptom
Cause
Solution
Power LED is off.
No power is received.
Check the power cord connections for the switch at
the switch and the connected device. Ensure all
cables are used correctly and comply with the
Ethernet specifications.
Link LED is off or
intermittent.
Port connection is not
working.
Check the crimp on the connectors and make sure
that the plug is properly inserted and locked into the
port at both the switch and the connecting device.
Ensure all cables are used correctly and comply with
the Ethernet specifications. Check for a defective
adapter card, cable, or port by testing them in an
alternate environment where all products are
functioning.
File transfer is slow or
performance degradation on the switch and the
Half- or full-duplex setting Make sure the attached device is set to auto-
negotiate.
is a problem.
connected device are not
the same.
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v1.0, November 2007
Table A-1. Troubleshooting Chart
Symptom
Cause
Solution
A segment or device is
One or more devices are Verify that the cabling is correct. Ensure all
not recognized as part of not properly connected,
connectors are securely positioned in the required
the network.
or cabling does not meet ports. Equipment may have been accidentally
Ethernet guidelines.
disconnected.
ACT LED is flashing
continuously on all
connected ports and the been created.
network is disabled.
A network loop
(redundant path) has
Break the loop by ensuring that there is only one
path from any networked device to any other
networked device.
Additional Troubleshooting Suggestions
If the suggestions in Troubleshooting Chart do not resolve the problem, refer to the
troubleshooting suggestions in this section.
Network Adapter Cards
Ensure the network adapter cards installed in the PCs are functioning correctly and the latest
software driver has been installed.
Configuration
If problems occur after altering the network configuration, restore the original connections and
determine the problem by implementing the new changes, one step at a time. Ensure that cable
distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet
limitations.
Switch Integrity
If required, verify the integrity of the switch by resetting the switch. To reset the switch,
disconnect the AC power from the switch and then reconnect AC source. If the problem continues,
contact NETGEAR technical support. In North America, call 1-888-NETGEAR. If you are outside
of North America, please refer to the support information card included with your product.
Troubleshooting
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Auto-negotiation
The RJ-45 ports negotiate the correct duplex mode and speed if the device at the other end of the
link supports auto-negotiation. If the device does not support auto negotiation, the switch only
determines the speed correctly and the duplex mode defaults to half-duplex.
The gigabit port on the Gigabit module negotiates speed, duplex mode, and flow control, provided
that the attached device supports auto-negotiation.
A-3
Troubleshooting
v1.0, November 2007
Appendix B
Technical Specifications
Network Protocol and Standards Compatibility
IEEE 802.3i 10Base-T
IEEE 802.3u 100Base-TX,FX
IEEE 802.3ab 1000Base-T
IEEE 802.3z 1000Base-X
IEEE 802.3x flow control
IEEE 802.3af (DTE Power via MDI)
Management
Windows 2000 + XP; Microsoft Explorer 6.0
IEEE 802.1p Class of Service (CoS)
SNTP (Simple Network Time Protocol) 2 servers Disabled by default
Interface
24/48 RJ-45 connectors for 10Base-T,100Base-TX and 1000Base-(Auto Uplink™ on all ports).
2/4 Small Form-factor Pluggable (SFP) slots for SFP module.
LEDs
Per port (Gigabit): Link/Activity, SpeedPer device: Power, Mode, PoE Max, Fan Status
Performance Specifications
Forwarding modes: Store-and-forward
Bandwidth: 68 Gbps (for GS724TP) / 116 Gbps (for GS748TP)
Address database size: 4K media access control (MAC) addresses per system
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v1.0, November 2007
Mean Time Between Failure (MTBF): 165,589 hours for GS724TP, 147,558 hours for GS748TP
Power Supply
Power Consumption: 260W for GS724TP, 570W for GS748TP
100-240VAC/50-60 Hz universal input
Physical Specifications
Dimensions (H x W x D): GS724TP/GS724TP: 1.6 x 17.3 x 8.1 / 43 x 440 x 205 (in/mm)
Weight: 6.33 / 2.87 (lbs/kg), GS748TP : 11.27 / 5.11 (lbs/kg)
Environmental Specifications
Operating temperature: 0 to 50°C (32 to 122°F)
Storage temperature: -20 to 70°C (28 to 158°F)
Operating humidity: 10-90% maximum relative humidity, non-condensing
Storage humidity: 5-95% maximum relative humidity, non-condensing
Operating altitude: 3,000 m (10,000 ft.) maximum
Storage altitude: 3,000 m (10,000 ft.) maximum
Electromagnetic Emissions
CE mark, commercial
FCC Part 15 Class A
VCCI Class A
C-Tick
Electromagnetic Immunity
EN 55022 (CISPR 22), Class A
Safety
CE mark, commercial
B-2
Technical Specifications
v1.0, November 2007
Index
Class of Service 1-2
Numerics
1000Base-LX 1-2
1000Base-SX 1-2
1000Base-T 1-2
1000Base-X 1-2
100-240VAC/50-60 2-6
100Base-TX 1-2
10Base-T 1-2
Crossover 2-9
D
Duplex Mode 2-9
1U 1-3
8-pin 2-9
A
AC Power 2-6, 2-7
E
AGM731F 2-10
AGM732F 2-10
AGM733 2-10
Attaching Switch to a Rack 4-15
Auto Sensing 1-2
Factory Defaults 2-5
Auto Uplink 2-9, 2-10
Auto-negotiating 1-3
Auto-sensing 2-9
Flat Surface 4-14
Full-duplex 1-2
B
Back-pressure 1-3
Brackets 4-14
GBIC 1-2, 2-10
Gigabit Ports 1-1
C
Category 5 Unshielded Twisted-Pair 1-2
H
Checking the Installation 4-15
High-speed Servers 1-1
Index-1
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Hz 2-6, 2-7
I
IEEE 802.3ab 1-2
IEEE 802.3i 1-2
IEEE 802.3u 1-2
IEEE 802.3x 1-2, 1-3
IEEE 802.3z 1-2
IEEE Standards 1-2
Rack 4-14
IEEE-compliant 1-2
Installation Guide 1-4
Installing an SFP GBIC Module 4-16
Installing the Switch 4-14
Rack-mount Kit 1-4, 4-14
Reset Button 2-5, 2-7
RJ-45 1-2
Rubber Footpad 4-14
Rubber footpads 1-4
L
Link/ACT LED 2-8
Low Latency 1-2
S
SFP Module Bay 4-17
M
MAC 1-3
Site Requirements 4-13
MAX POE LED 2-9
Media Access Control 1-3
Mounting Holes 4-14
Smart Switch Resource CD 1-4
SmartWizard Discovery 1-2
Straight-through 2-9
N
Nylon Washers 4-14
T
O
Temperature 4-14
ON/OFF switch 4-17
Operating Conditions 4-14
Operating Environment 4-13
Operating humidity 4-14
Overview 1-1
Traffic Control 1-1
Troubleshooting Chart A-19
U
User Intervention 2-10
Index-2
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UTP 4-16
V
Ventilation 4-14
VLAN 1-1
W
Warranty 1-4
Web-based Graphical User Interface 1-1
Index-3
v1.0, November 2007
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