Installation Guide
Home Network System
Outdoor Camera
Model No.
KX-HNC600
Thank you for purchasing a Panasonic product.
This document explains how to install the outdoor camera properly.
For details about how to use the system, refer to the User’s Guide (page 26).
Please read this document before using the unit and save it for future reference.
For assistance, visit our Web site: www.panasonic.com/support
for customers in the U.S.A. or Puerto Rico.
Printed in China
Introduction
Accessory information
Supplied accessories
No.
A
B
C
D
Accessory item/Part number
Quantity
AC adaptor/PNLV2360Z
1
1
4
1
Camera mounting stand/PNZB1002Z
Wall mounting screws (25 mm (1 inch))/XTB4+25AVW
Suspension wire tool
– Safety wire: 1
PQME10080Z
– Washers: 2
Small washer for attaching safety wire to camera
ø12 mm (15/32 inches)/XWG26D12VW
Large washer for attaching safety wire to wall
ø16 mm (5/8 inches)/XWG4F16VW
– Screws: 2
Small screw for attaching safety wire to camera
10 mm (3/8 inches)/XTB26+10GVW
Large screw for attaching safety wire to wall
25 mm (1 inch)/XTB4+25AVW
E
A
Sensor range cap/PNHG1210Z
1
B
C
D
E
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Trademarks
R microSDHC is a trademark of SD-3C, LLC.
R iPhone and iPad are registered trademarks of Apple Inc.
R Android is a trademark of Google Inc.
R All other trademarks identified herein are the property of their respective owners.
Notice
R The hub supports microSD and microSDHC memory cards. In this document, the term
“microSD card” is used as a generic term for any of the supported cards.
3
Important Information
make sure you do not damage existing
wiring and ductwork.
R Do not leave the power cable exposed
outdoors.
About this system
This system is an auxiliary system; it is not
designed to provide complete protection from
property loss. Panasonic will not be held
responsible in the event that property loss
occurs while this system is in operation.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R Do not allow the power cord to be
excessively pulled, bent or placed under
heavy objects.
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
R Do not mount the bracket in an unstable
location, in a location subject to frequent
vibration, on a ceiling, or on a weak wall.
(Do not mount on gypsum board, concrete
blocks, wooden materials exposed to the
outdoors, walls with very rough surfaces, or
surfaces that are narrower than the width of
the wall mount bracket.) There is a risk of
injury if the product falls, or of fire or electric
shock if water enters the product.
R Keep small parts (microSD cards, screws,
washers, sensor range caps, etc.) out of
the reach of children. There is a risk of
swallowing. In the event they are
Power connection
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
swallowed, seek medical advice
immediately.
Operating safeguards
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact us
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open. Danger of electric shock
exists.
R Never touch the plug with wet hands.
Danger of electric shock exists.
R Do not connect non-specified devices.
R When opening holes in walls for installation
or wiring, or when securing the power cord,
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Keep the sensor range caps out of the
reach of children. There is a risk of
swallowing. In the event they are
swallowed, seek medical advice
immediately.
R Never put metal objects inside the product.
If metal objects enter the product, turn off
the circuit breaker and contact an
authorized service center.
4
Important Information
Medical
Important safety
instructions
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. DECT features
operate between 1.92 GHz and 1.93 GHz
with a peak transmission power of 115 mW.
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Use only the power cord indicated in this
document.
equipment that could be sensitive to
external RF energy.
SAVE THESE INSTRUCTIONS
CAUTION
Installation and location
For best performance
R Never install wiring during a lightning storm.
R Although this product conforms to the IPX5*
code, do not intentionally expose it to water.
*IPX5 indicates that the product is
protected against water jets: water
projected at all angles through a 6.3 mm
nozzle flow rate of 12.5 liters/minute at a
pressure of 30 kN/m2 for 3 minutes from a
distance of 3 meters.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
R If the wiring is underground, do not make
any connections underground.
R If the wiring is underground, make sure the
power cable and other wiring is properly
waterproofed by running the cables through
a conduit.
Hub location/avoiding noise
The hub and other compatible Panasonic
devices use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your hub:
– at a convenient, high, and central
location with no obstructions between
the product and hub in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the hub on a bay window or near
a window.)
R If the reception for a hub location is not
satisfactory, move the hub to another
location for better reception.
Preventing accidents and injuries
R The safety wire must be used when
mounting the product. There is a risk of
injury if the product falls.
R Do not put your ear(s) near the speaker, as
loud sounds emitted from the speaker may
cause hearing impairment.
R Do not look directly at the LED lights when
they are lit. Failure to do so may cause
damage to eyes.
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
5
Important Information
R Do not expose this product to direct
sunlight or other forms of powerful light
such as halogen lights for long periods of
time. (This may damage the image sensor.)
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than -20 °C (-4 °F)
or greater than 50 °C (122 °F). Damp
basements should also be avoided.
R Do not allow the lens cover or the infrared
sensor to become scratched or dirty. (This
may cause image quality to be reduced,
incorrect detections, malfunctions, or
damage to the lens cover and infrared
sensor.)
R Do not use benzine, thinner, or any
abrasive powder.
R Do not apply running water to the product.
Camera image quality
R Camera images may have the following
characteristics.
– Colors in images may differ from the
actual colors.
– When there is light behind the subject
(i.e., backlighting), faces may appear
dark.
– Image quality may be reduced in dark
locations.
– Images may appear hazy when there
are outdoor lights in use.
Protecting your recordings
R Do not remove the microSD card or
disconnect the hub’s AC adaptor while
reading or writing data to the microSD card.
Data on the card could become corrupted.
R If a microSD card malfunctions or is
exposed to electromagnetic waves or static
electricity, data on the card could become
corrupted or erased. Therefore we
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Privacy and rights of
portrait
recommend backing up important data to a
computer or other device.
When installing or using the camera, please
take into consideration the rights of others with
regard to privacy.
It is generally said that “privacy” means the
ability of an individual or group to stop
information about themselves from becoming
known to people other than those whom they
choose to give the information. “Rights of
portrait” means the right to be safe from
having your own image taken and used
indiscriminately without consent.
Other information
Routine care
R To prevent incorrect detections, unplug the
product before performing routine care.
R Wipe the outer surface of the product with a
soft moist cloth.
6
Installation Location
Wireless communication range
The wireless communication range of each device in the system from the hub is approximately
50 m (160 feet) indoors and approximately 300 m (1,000 feet) outdoors. Wireless communication
may be unreliable when the following obstacles are located between the hub and other devices.
R Metal doors or screens
R Walls containing aluminum-sheet insulation
R Walls made of concrete or corrugated iron
R Double-pane glass windows
R Multiple walls
R When using each device on separate floors or in different buildings
Note:
R The camera’s LED indicator blinks quickly in red if it is out of range of the hub. In this case,
confirm all connections, including those of the hub.
Information about sensor features
The camera has 2 sensor features that are used for motion detection: a visual sensor and an
infrared sensor (i.e., heat sensor).
Please read the following information before deciding where to install the camera.
Note:
R The camera’s sensor features are not designed to be used in situations that require high
reliability. We do not recommend use of the sensor features in these situations.
R Panasonic takes no responsibility for any injury or damage caused by the use of the camera’s
sensor features.
Detection method
Visual sensor
Infrared sensor
The camera detects changes in the images
being displayed.
R The camera detects changes in the
brightness levels of moving objects.
The camera detects temperature differences
of objects in the images being displayed.
R The infrared sensor uses infrared rays to
detect temperature differences within its
range that are emitted naturally by people,
animals, etc.
8
Installation Location
Detection range
Visual sensor
Infrared sensor
Can detect motion anywhere in the visible
image.
Can detect motion only in part of the visible
image (shown here in gray)
R You can adjust the area detectable by the
visual sensor. For more information, refer
to the User’s Guide (page 26).
R You can adjust the area detectable by the
infrared sensor. See “Adjusting the infrared
sensor range”, page 22.
obstacles in front of the infrared sensor.
Remove the obstacles or change the
installation location.
Main characteristics
Visual sensor
Infrared sensor
Easily detects movement in the daytime or
when it is bright.
Easily detects when there is a big difference
between the temperatures of objects and the
surrounding environment, such as in winter or
late at night.
R The sensor cannot easily detect when
there is no difference between the
temperatures of objects and the
surrounding environment, such as in
summer or during the daytime.
R Movement may be incorrectly detected
when the moving object and the
background have a similar color.
R Movement may be incorrectly detected
when there are sudden changes to the
overall brightness levels such as when
external lights are used.
R If the camera is mounted facing a road, the
sensor may detect incorrectly due to
interference caused by the heat from
passing cars.
9
Installation Location
Direction of motion
It is easier to detect objects that move sideways in front of the camera, and more difficult to
detect objects that move directly toward the front of the camera.
A
B
C
D
A It is difficult to detect movement directly towards the front of the camera.
B It is easy to detect movement sideways in front of the camera.
C Detection range
D Camera
10
Installation Location
Installation location examples
I want to detect visitors approaching the house
Refer to the table below for detecting visitors at an entrance or gate without detecting cars in the
street.
Ideal example
Poor example
1
Cars in the street are more likely to cause
false detections.
Approx. 3 m (9.8 feet)
1
Visitors pass in front of the camera from side
to side, cars in the street are less likely to
cause false detections.
11
Installation Location
I want to detect people entering the garage
Refer to the table below for detecting people entering a garage without detecting cars in the
street.
Ideal example
Poor example
Visitors pass in front of the camera from side
to side, cars in the street are less likely to
cause false detections.
Cars in the street are more likely to cause
false detections.
R To prevent faces from being obscured by
tall vehicles, adjust the installation position
and angle of the camera.
12
Installation Location
Installing in the following areas may
cause false detections
Do not install in these
locations
R Areas where people approach directly from
the front of the camera, such as narrow
walkways
Installing in the following areas may
cause deformation, discoloration,
malfunction, or operational failure
Camera
Difficult to detect
1
2
R In direct sunlight or directly under an
outdoor light (even if the surroundings are
within operational temperature range, parts
of the product may become hot)
2
R Areas subject to frequent vibration, shock,
or impact
R Near fire, heating devices, magnetic fields
(such as near magnets), or air conditioners
(including outdoor equipment such as unit
compressors)
R Areas exposed to grease or steam
R Near devices that emit strong radio waves,
such as mobile phones
1
R Areas subject to extreme temperature
changes (which can lead to condensation)
R Near coasts directly subjected to sea
breezes, or near sulfuric hot springs
(exposure to salt can shorten the life of the
product)
R Areas where objects such as trees or
hanging laundry move due to wind
(temperature variation and motion may
cause false detections)
R Near TVs, radios, automated office
equipment such as computers, air
conditioners, water heater panels (with
intercom), or home security equipment
(these may cause noise)
R Near satellite broadcasting receivers such
as tuners, TVs with built-in satellite tuners,
and recorders (broadcasted images may be
distorted)
R Areas where hydrogen sulfide, ammonia,
dust, or toxic gases are present
R On roads with high traffic (passing cars
may cause sensor detections even if they
are 5 m (16.4 feet) or more away)
13
Installation Location
R Areas affected by breezes from fans, air
conditioning unit compressors, water
heaters, or car exhaust (severe
temperature variations may cause false
detections)
R Areas with strong winds (wind can shake
the camera and cause false motion
detection)
R Areas with reflective objects, such as glass,
that can interfere with detection of
temperature variation
R Areas where brightness changes easily
(such as areas where shadows form in the
afternoon and lights turn on at night)
R Areas where backlight occurs (faces
appear dark and are difficult to identify),
such as the following
– Areas where most of the background is
the sky
– Areas where direct sunlight reflects off a
white wall or background
– Bright areas such as those exposed to
direct sunlight
14
Setup
Indicator
Status
Red, blinking
Live images are
being viewed or
recorded
Part names and functions
H
G
Red, blinking quickly Camera is out of
range of the hub, or
device malfunction
Amber, blinking
Camera is not
registered to a hub
I
J
*1 You can configure the camera so that its
LED indicator does not light during
normal operation. For more information,
refer to the User’s Guide (page 26).
Setup overview
A B C D E
F
1
Initial setup
Microphone
Make sure you can access the system
using your mobile device. For details,
refer to the System Setup Guide included
with your hub.
Sensor range cap (Standard)
Infrared sensor
LED indicator
Lens unit
Speaker
2
3
4
5
Registration
Required only if the camera was
purchased separately (i.e., not as part of
a bundle).
M
N
Used when registering the camera to the
hub.
Safety wire
Camera mounting stand
DC cable
Confirm the installation area
Read the information in this document to
confirm that the desired installation area
is suitable to proper operation.
Installation
Install the camera in the desired location
and connect the camera to the power
outlet.
LED indicator
You can use the LED indicator to confirm the
camera’s status.
Adjust the infrared sensor range
Confirm the sensor range area and adjust
it if necessary using the included sensor
range adjustment caps.
Indicator
Status
Off
No power, or LED
indicator is turned
*1
off
*1
Green, lit
Normal operation
Green, blinking
Red
Motion detection
features were
triggered
15
Setup
Using the app
Registering the camera
When you register the camera by using the
[Home Network] app, you can assign a name
to your devices and group them by location.
For more information, refer to the User’s
Guide (page 26).
This procedure is not required for devices
that were included as part of a bundle.
Before you can use the camera, it must be
registered to the hub.
If the camera is not registered to a hub, the
camera’s LED indicator blinks in amber.
You can register each device by using the
registration buttons or the [Home Network]
app.
Confirming the registration
area
Before deciding where to install the camera,
carefully read the chapter “Installation
Note:
R Before registering the camera, make sure
the AC adaptors of the hub and camera are
connected and each device is powered.
Using registration buttons
1
Hub:
Press and hold M
CAMERAN until the
LED indicator blinks in green.
2
Camera:
Using an object with a thin tip, press and
hold M
N until the LED indicator blinks
in green (page 15).
sounds one long beep.
Note:
R To cancel the registration, press the
registration button on the hub and on the
camera.
R If registration fails, the hub sounds several
short beeps.
16
Setup
Wall material information
Siding
Installation
Installation precautions
R Do not install the camera on a ceiling.
R Do not install the camera in areas directly
exposed to water or rain.
R Use the included screws ø4 mm ´ 25 mm
(ø5/32 inches ´ 1 inch). Make sure the
pull-out capacity of each screw is at least
294 N (30 kgf).
R If the weight of the camera is supported by
the siding only, the siding could become
damaged. Make sure you mount the
camera in a location where the structure
behind the siding can be used to support
the weight of the camera. If this is not
possible due to the thickness of the siding,
use commercially-available screws ø4 mm
´ longer than 25 mm (ø5/32 inches ´ longer
than 1 inch).
R Drill a pilot hole using a drill bit that is
appropriate for the type of siding. Remove
any debris after drilling the pilot hole. Do
not drill the pilot hole into the structure
behind the siding.
R Holes must be made in the wall for cables
and wires to pass through. Panasonic takes
no responsibility for issues related to
opening holes in walls.
R Make sure to waterproof the holes you
make in the wall.
R Make sure you attach the safety wire to
prevent the camera from falling.
R Do not use an impact driver. (This may lead
to damaged screws or over-tightening.)
R Mount the camera on the stable location
where the unit can be adequately
supported when installing.
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
Poor example
No support behind exterior surface
2
R Do not mount the camera on a soft
material. It may fall down, break or cause
injury.
1
Siding
Open space, no support
1
2
17
Setup
Ideal example
Structure supports exterior surface
4
Insert the screw and tighten it.
2
2
Camera mounting stand
2
ALC (autoclaved lightweight cellular
concrete)
1
R Depending on the type of ALC panel, you
may not be able to attach the camera.
Consult the ALC panel manufacturer.
R Do not use the included screws. After
consulting the manufacturer of the ALC
panel, use only commercially-available
metal screw anchors (screw ø: 4 mm
(5/32 inches)) designed for ALC panels.
R Carefully read the instructions supplied with
the anchors. Follow instructions regarding
drill bit diameter, hole depth, etc.
Siding
Structure behind siding
1
2
Concrete
R Do not use the included screws. Use screw
anchors (screw ø: 4 mm (5/32 inches))
designed for concrete walls.
R Carefully read the instructions supplied with
the anchors. Follow instructions regarding
drill bit diameter, hole depth, etc.
R Drill a pilot hole. Remove any debris after
drilling the pilot hole.
R Seal the pilot hole with a
R Drill a pilot hole. Remove any debris after
drilling the pilot hole.
commercially-available waterproof sealant.
1
Mark the hole depth on the drill bit (
and then drill a pilot hole.
)
1
Other materials (mortar, tile, etc.)
R Do not use the included screws.
R Consult the builder or licensed professional
regarding the type of anchor appropriate for
the installation location and materials.
R Do not install on gypsum board or concrete
blocks.
1
2
3
Remove debris.
Insert an anchor, tighten the screw, then
remove the screw to secure the anchor.
18
Setup
Note:
Installing the camera
R Use the following template below when
determining the location of the screw
holes.
1
Attach the safety wire to the camera.
R Place the ring of the safety wire (A)
over the screw hole.
R Place a washer (B) on top of the ring
of the safety wire.
R Tighten the screw (C) for the safety
wire on top of the washer.
37 mm
(1 15/32 pulgadas)
37 mm
(1 15/32 pulgadas)
1
2
3
2
Attach the camera mounting stand to an
outdoor wall.
R Secure the stand to the wall by
tightening 4 screws (A).
R
37 mm (1 15/32 inches)
1
1
1
1
1
19
Setup
3
Attach the camera to the stand.
4
Adjust the camera angle.
R Loosen the screw (A), adjust the
camera to the desired angle, and then
tighten the screw (B) to secure the
camera in place.
R Loosen the screw ( ).
1
R Insert the tip of the stand (A) into the
stand attachment hole (B) on the rear
or bottom side.
R Secure the camera by tightening the
screw ( ).
2
1
2
Attaching to the hole on the rear side
1
1
2
2
Attaching to the hole on the bottom
side
1
2
1
2
20
Setup
5
Attach the safety wire to the wall.
R Place the ring of the safety wire (A)
on the wall.
R Place the washer (B) on top of the
ring of the safety wire.
6
Connect the DC cable to the AC adaptor.
R Pull the DC cable indoors, and connect
the DC cable plug (A) to the AC
adaptor plug (B).
R Connect the AC adaptor (C) to the
power outlet.
R Tighten the screw (C) for the safety
wire on top of the washer.
Outdoors
Indoors
1
2
1
2
1
2
3
1
2
3
Note:
R Use only the supplied Panasonic AC
adaptor PNLV236.
R Be sure to connect the DC cable plug
and AC adaptor plug indoors.
Note:
R Attach the safety wire while it is bent.
R Attach the safety wire high on the wall
so that the camera does not strike
anyone in the event the camera
detaches from the wall.
R Do not hang from the camera or stand.
Note about power connections
AC adaptor connection
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
Power failure
R The camera will not work during a power
failure.
21
Appendix
Testing the motion
detection range
After you have installed the [Home Network]
app on your mobile device, you can use your
mobile device to test the performance of the
camera’s motion detection features.
Adjusting the infrared
sensor range
If there are objects that you do not want the
infrared sensor to detect, you can adjust the
detectable area by attaching sensor range
caps.
For details about these operations, refer to the
User’s Guide (page 26).
Sensor range cap types and
detectable area
1
2
3
display live images from the camera.
In addition to the standard cap (already
attached to the camera), there are 4 cap types
(cap 1-4). Each cap blocks different areas of
the sensor range and can be attached at
45-degree increments. Refer to the following
and attach the proper cap at the proper angle.
R The detectable areas shown here are an
approximation for when the [IR Sensor]
setting is set to [Normal]. For more
information, refer to the User’s Guide
(page 26).
Move to an area within the camera’s
viewable area.
While moving near the camera, use your
mobile device to observe where you are
in the viewable area when the camera’s
motion detection features are triggered.
R When the motion detection features
are triggered, the camera’s LED
indicator lights in red for about 3
seconds.
4
Note the areas of the viewable area
where movement is detected, and make
adjustments as necessary.
the sensor range cap angle.
Note:
R You can adjust the area detectable by the
visual sensor. For more information, refer to
the User’s Guide (page 26).
infrared sensor. See “Adjusting the infrared
sensor range”, page 22.
Testing the microphone
To test the microphone, speak loudly and
clearly into the microphone while a mobile
device user is viewing live images from the
camera.
22
Appendix
*1
Approximate detection range (view when looking from above)
20 °C (68 °F) 0 °C (32 °F) 30 °C (86 °F)
Situation and cap
types
When you want
both sides of the
camera to be
detectable
Standard cap
(attached to the
camera)
3
1
2
5 m (16.4 feet)
6 m (19.7 feet)
4 m (13.1 feet)
1
2
3
When you want one (Example) Cap 1
(Example) Cap 1
(Example) Cap 1
side to be
undetectable
Cap 1
3
1
2
Cap 2
5 m (16.4 feet)
6 m (19.7 feet)
4 m (13.1 feet)
1
2
3
(Example) Cap 3
(Example) Cap 3
(Example) Cap 3
Cap 3
3
1
2
5 m (16.4 feet)
6 m (19.7 feet)
4 m (13.1 feet)
1
2
3
When you want
both sides to be
undetectable
Cap 4
(Example) Cap 4
(Example) Cap 4
(Example) Cap 4
3
1
2
5 m (16.4 feet)
6 m (19.7 feet)
4 m (13.1 feet)
1
2
3
*1 Varies by ambient temperature at the camera installation location. Numeric values are
approximate. Detectable area is indicated by
.
23
Appendix
About the attachment angle of the sensor range cap
Example 1
When there is an object on the right side of the viewable area that you do not want to be
detected (such as trees):
Attach one of caps 1-3 as shown in the example ( ) according to the area you do not want to be
1
detected.
Example 2
When there is an object on the top left of the viewable area that you do not want to be
detected (cars in a street, etc.):
Attach one of caps 1-3 as shown in the example ( ) according to the area you do not want to be
2
detected.
Example 1
1
Example 2
2
24
Appendix
Replacing sensor range caps
1
Remove the attached standard cap.
2
Remove the desired sensor range cap from one of the 4 types (A) and attach it to the
sensor (B).
R When attaching, rotate the tab ( ) on the cap toward the top or at a 45-degree angle
1
according to the type of cap or direction, and attach the cap on the camera, shown in the
following illustration.
1
1
2
25
Appendix
Features available when
using the [Home Network]
app
Accessing the User’s Guide
The User’s Guide is a collection of online
documentation that helps you get the most out
of the [Home Network] app.
Some of the camera’s features that are
available when using the [Home Network]
app are listed below. For more information,
refer to the User’s Guide (page 26).
– Security system
You can use the app to arm and disarm the
security system, confirm the current status
of the sensor, and view a log of previous
security events.
®
®
1
iPhone /iPad
Tap in the app’s home screen.
Android™ devices
Tap or press your mobile device’s
menu button in the app’s home screen.
2
Note:
Tap [User’s Guide].
R You can also access the User’s Guide at
the web page listed below.
– Live camera monitoring
You can view live images from the camera,
even while away from home.
– Listen and talk
You can use your mobile device to talk and
listen to anyone within range of the
camera’s microphone and speaker.
– Sensor integration
You can configure the camera’s sensor
features to trigger other system events,
homenetwork/manual/
*1
such as camera recording , turning on an
(Appropriate device required.)
*1 A commercially-available microSD
card must be inserted into the hub in
order to record images.
– Notification
You can configure the camera to send a
notification to the [Home Network] app
when the camera detect motion.
26
Appendix
R Dimensions
Approx. 75 mm ´ 75 mm ´ 173 mm (2
15/16 inches ´ 2 15/16 inches ´ 6 13/16
inches)
Specifications
R Standards
R Mass (weight)
Approx. 305 g (0.67 lb)
*1 The IR-LED will be lighted at the low
illuminance conditions.
*2 Water resistance is only assured if the
camera is installed correctly according to
the instructions in the Installation Guide,
and appropriate water protection
measures are taken. Do not install the
camera in areas directly exposed to water
or rain.
DECT 6.0 (Digital Enhanced Cordless
Telecommunications 6.0)
R Frequency range
DECT: 1.92 GHz – 1.93 GHz
R RF transmission power
DECT: 115 mW (max.)
R Power source
120 V AC, 60 Hz
R Power consumption
Standby: 1.4 W
During operation:
1.5 W (when the LED lights are not lit)
2.3 W (when the LED lights are lit)
R Operating conditions
-20 °C – 50 °C (-4 °F – 122°F)
up to 90% relative humidity
(non-condensing)
R Transmitting range
Approx. 50 m (160 feet) indoors
Approx. 300 m (1,000 feet) outdoors
R Image sensor
0.3 megapixel CMOS
R Minimum illuminance required
*1
0 lx
Fixed (0.4 m (1.3 feet) – infinity)
R Angular field of view (camera angle)
Horizontal: approx. 70°
Vertical: approx. 50°
R Motion detection method
Pyroelectric infrared sensor (PIR sensor)
and visual sensor
R PIR sensor detection range (when the
surrounding temperature is approx.
25 °C (77 °F))
Horizontal: approx. 70°
Vertical: approx. 20°
Detection range: approx. 5 m
R Visual sensor detection range
Horizontal: approx. 70°
Vertical: approx. 50°
R IP rating
*2
IP55
Horizontal: ±90°
Vertical: facing forward - facing down
approx. 60°
(adjustable when mounting)
27
Appendix
cordless telephone should not be placed near
or on top of a TV or VCR. If interference is
experienced, move the cordless telephone
further away from the TV or VCR. This will
often reduce or eliminate interference.
FCC and other information
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful
interference, and (2) this device must accept
any interference received, including
interference that may cause undesired
operation.
FCC RF Exposure Warning:
R This product complies with FCC radiation
exposure limits set forth for an uncontrolled
environment.
R To comply with FCC RF exposure
requirements, the device must be installed
and operated 20 cm (8 inches) or more
between the product and all person’s body.
R This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
R For body-worn operation, the handset must
be used only with a non-metallic accessory.
Use of other accessories may not ensure
compliance with FCC RF exposure
requirements.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate this device.
NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user
is encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the
equipment and receiver.
Notice:
R FCC ID can be found on the rear of the unit.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced radio/
TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
28
Appendix
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
or, contact us via the web at:
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Owner’s Manual online for all
Panasonic Products by visiting our Web Site at:
or, send your request by E-mail to:
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
29
Appendix
Warranty (For United States and Puerto Rico)
Panasonic Home Network System Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
Parts
Labor
Home Network System Products
One (1) Year
90 days
One (1) Year
N/A
microSD card (Included model only)
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.
Mail-In Service--Online
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid
registered receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
30
Appendix
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department
at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
When you ship the product
• Carefully pack your unit, preferably in the original carton.
• Attach a letter, detailing the symptom.
• Send the unit to Panasonic Exchange Center, prepaid and adequately insured.
• Do not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.
31
IMPORTANT!
If your product is not working properly. . .
A
B
Reconnect the AC adaptor to the camera.
Use the Home Network app to access the User’s Guide
and refer to the Troubleshooting section.
• FAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No.
Date of purchase
(found on the rear of the unit)
Name and address of dealer
Attach your purchase receipt here.
Two Riverfront Plaza, Newark, NJ 07102-5490
© Panasonic System Networks Co., Ltd. 2014
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